Deactivate an AI specialist in AI Agent Studio
task australia Updated Oct 13, 2026 1 min read deactivate-aiw-new.md
Deactivate an AI specialist in AI Agent Studio so that it no longer acts on records.
Before you begin
Role required: sn_aia.admin
Procedure
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Navigate to All > AI Agent Studio > Agentic solutions.
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Select the AI specialist you want to deactivate.
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Select the pencil icon [Omitted image "pencil-outline-24.svg"] Alt text: to open the AI specialist's setup.
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By the Save button, select the more options icon [Omitted image "image.kebab-menu"] Alt text:, then select Deactivate.
Result
Your AI specialist is turned off.
What to do next
You can make changes to your AI specialist, such as changing the profile or modifying the tasks, to affect its behavior. Once you have made edits, you can preview the AI specialist and reactivate it later.
Keywords deactivate AI specialistturn off AI specialistdisable AI specialist
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--- title: Deactivate an AI specialist in AI Agent Studio description: Deactivate an AI specialist in AI Agent Studio so that it no longer acts on records. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/deactivate-aiw-new.html release: australia topic_type: task last_updated: "2026-10-13" reading_time_minutes: 1 keywords: [deactivate AI specialist, turn off AI specialist, disable AI specialist] breadcrumb: [Use in AI Agent Studio, Use, Autonomous Workforce, AI Agent Studio \(legacy\), AI agents and agentic workflows, Enable AI Experiences] --- # Deactivate an AI specialist in AI Agent Studio Deactivate an AI specialist in AI Agent Studio so that it no longer acts on records. ## Before you begin Role required: sn\_aia.admin ## Procedure 1. Navigate to **All** > **AI Agent Studio** > **Agentic solutions**. 2. Select the AI specialist you want to deactivate. 3. Select the pencil icon \[Omitted image "pencil-outline-24.svg"\] Alt text: to open the AI specialist's setup. 4. By the **Save** button, select the more options icon \[Omitted image "image.kebab-menu"\] Alt text:, then select **Deactivate**. ## Result Your AI specialist is turned off. ## What to do next You can make changes to your AI specialist, such as [changing the profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/modify-aiw-profile-new.md) or [modifying the tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/modify-aiw-tasks-new.md), to affect its behavior. Once you have made edits, you can [preview the AI specialist](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/test-aiw-ais-new.md) and reactivate it later.
| title | Deactivate an AI specialist in AI Agent Studio |
| description | Deactivate an AI specialist in AI Agent Studio so that it no longer acts on records. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/deactivate-aiw-new.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-10-13 |
| reading_time_minutes | 1 |
| keywords | deactivate AI specialistturn off AI specialistdisable AI specialist |
| breadcrumb | Use in AI Agent StudioUseAutonomous WorkforceAI Agent Studio \(legacy\)AI agents and agentic workflowsEnable AI Experiences |