Default and target model version
Model version is the large language model version a skill uses to route requests to process users' queries. Default model version is where all the requests route to by default. This is pre-set by ServiceNow®. A target model version is chosen to route your requests to a different version at run-time, rather than using the default version.
Updating the target model version at the instance level
Note:
- Model versions in the following states aren't available for selection: deprecated, retired, in review, rejected.
- Confirm that the model name you enter exactly matches the name configured in your external provider's console. A mismatch may cause the provider configuration to fail.
- Confirm that network access to the provider endpoint is allowed by your instance's proxy or firewall rules.
A default mapping of default and target model version is pre-configured. If you update the target model version for a selected default model version, all the associated skills with this version mapping at the current instance level, get impacted.
[Omitted image "version-management-instance-ref.png"] Alt text: Updating target model version at the instance level
Updating the target model version at the skill level
If you update the target model version for a selected default model version at the skill level, the mapping is updated for that skill only. Customizing the model version for skills overrides the instance-level model version currently assigned to each provider. This action is typically reserved for specific situations.
Parent Topic:AI Admin Hub reference
--- title: Default and target model version description: Model version is the large language model version a skill uses to route requests to process users' queries. Default model version is where all the requests route to by default. This is pre-set by ServiceNow. A target model version is chosen to route your requests to a different version at run-time, rather than using the default version. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/default-and-target-model-model-version.html release: australia topic_type: reference last_updated: "2026-09-16" reading_time_minutes: 1 breadcrumb: [AI Admin Hub reference, AI Admin Hub, Generative AI skills, Enable AI Experiences] --- # Default and target model version Model version is the large language model version a skill uses to route requests to process users' queries. Default model version is where all the requests route to by default. This is pre-set by ServiceNow®. A target model version is chosen to route your requests to a different version at run-time, rather than using the default version. ## Updating the target model version at the instance level **Note:** - Model versions in the following states aren't available for selection: deprecated, retired, in review, rejected. - Confirm that the model name you enter exactly matches the name configured in your external provider's console. A mismatch may cause the provider configuration to fail. - Confirm that network access to the provider endpoint is allowed by your instance's proxy or firewall rules. A default mapping of default and target model version is pre-configured. If you update the target model version for a selected default model version, all the associated skills with this version mapping at the current instance level, get impacted. \[Omitted image "version-management-instance-ref.png"\] Alt text: Updating target model version at the instance level ## Updating the target model version at the skill level If you update the target model version for a selected default model version at the skill level, the mapping is updated for that skill only. Customizing the model version for skills overrides the instance-level model version currently assigned to each provider. This action is typically reserved for specific situations. **Parent Topic:**[AI Admin Hub reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-reference-landing.md)
| title | Default and target model version |
| description | Model version is the large language model version a skill uses to route requests to process users' queries. Default model version is where all the requests route to by default. This is pre-set by ServiceNow. A target model version is chosen to route your requests to a different version at run-time, rather than using the default version. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/default-and-target-model-model-version.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-16 |
| reading_time_minutes | 1 |
| breadcrumb | AI Admin Hub referenceAI Admin HubGenerative AI skillsEnable AI Experiences |