Default and target model version

reference australia Updated Sep 16, 2026 1 min read default-and-target-model-model-version.md
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Model version is the large language model version a skill uses to route requests to process users' queries. Default model version is where all the requests route to by default. This is pre-set by ServiceNow®. A target model version is chosen to route your requests to a different version at run-time, rather than using the default version.

Updating the target model version at the instance level

Note:

  • Model versions in the following states aren't available for selection: deprecated, retired, in review, rejected.
  • Confirm that the model name you enter exactly matches the name configured in your external provider's console. A mismatch may cause the provider configuration to fail.
  • Confirm that network access to the provider endpoint is allowed by your instance's proxy or firewall rules.

A default mapping of default and target model version is pre-configured. If you update the target model version for a selected default model version, all the associated skills with this version mapping at the current instance level, get impacted.

[Omitted image "version-management-instance-ref.png"] Alt text: Updating target model version at the instance level

Updating the target model version at the skill level

If you update the target model version for a selected default model version at the skill level, the mapping is updated for that skill only. Customizing the model version for skills overrides the instance-level model version currently assigned to each provider. This action is typically reserved for specific situations.

Parent Topic:AI Admin Hub reference

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