Delete an AI agent

task australia Updated Sep 10, 2026 1 min read delete-ai-agent.md
Raw file servicenow.com

Delete an AI agent from AI Agent Studio if you no longer need it.

Before you begin

Role required: sn_aia_admin

About this task

You must assign appropriate permissions by using the access control lists (ACLs) to delete AI agents on AI Agent Studio.

Note: You can't delete the AI agents that come installed with applications.

Procedure

  1. Navigate to All > AI Agent Studio > Create and manage > AI agents.

  2. Select the check box of the AI agent that you want to delete and select Delete.

    You can also delete multiple AI agents by selecting multiple AI agent records at a time.

    Note: Some AI agents installed with ServiceNow applications can't be deleted.

  3. In the confirmation pop-up window, select Delete.

Result

The selected AI agents are deleted from the AI agents list in AI Agent Studio.

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