Field types in Content Understanding
Field types determine what kind of information is extracted from a document and how that information is stored or displayed in a use case.
The following field types are available to administrators when configuring fields for use cases.
Note: Some field types convert the extracted value into a standard format. For more information, see Data normalization.
|
Field type |
Description |
|---|---|
|
Boolean (True/False) |
True or false value. In document Q&A, this value appears as a "yes" or "no" answer. If enabled by the administrator, the answer may include an AI-generated explanation, which may not always be accurate. Available for questions defined in the use case setup. [Omitted image "cu-boolean-field-question.png"] Alt text: Boolean field type |
|
Date |
Date displayed in the format extracted from the document. Available for fields and tables defined in the use case setup. [Omitted image "cu-date-field.png"] Alt text: Date field type |
|
Decimal |
Number with up to two decimal places (for example, 12.5 or 12.55). Available for fields and tables defined in the use case setup. [Omitted image "cu-decimal-field.png"] Alt text: Decimal field type |
|
Float (floating point number) |
Number with up to seven decimal places (for example, 12.0 to 12.0000000). Available for fields and tables defined in the use case setup. [Omitted image "cu-float-field.png"] Alt text: Float field type |
|
Integer |
Whole number (for example, 12). Available for fields and tables defined in the use case setup. [Omitted image "cu-integer-field.png"] Alt text: Integer field type |
|
Reference |
Reference to a field on another table. For example, the Caller field on the incident table is a reference to the User [sys_user] table. For more information, see Reference field type. Available for fields and tables defined in the use case setup. [Omitted image "cu-reference-field.png"] Alt text: Reference field type |
|
Text |
Text value. Available for fields, tables, and questions defined in the use case setup. [Omitted image "cu-text-field.png"] Alt text: Text field type |
--- title: Field types in Content Understanding description: Field types determine what kind of information is extracted from a document and how that information is stored or displayed in a use case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/field-types.html release: australia topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [Now Assist, Gen AI, Generative AI, Document Intelligence] breadcrumb: [Reference, Content Understanding, Generative AI skills, Enable AI Experiences] --- # Field types in Content Understanding Field types determine what kind of information is extracted from a document and how that information is stored or displayed in a use case. The following field types are available to administrators when configuring fields for use cases. **Note:** Some field types convert the extracted value into a standard format. For more information, see [Data normalization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/data-normalization.md). <table id="table_nql_cxs_12c"><thead><tr><th> Field type </th><th> Description </th></tr></thead><tbody><tr><td> **Boolean \(True/False\)** </td><td> True or false value. In document Q&A, this value appears as a "yes" or "no" answer. If enabled by the administrator, the answer may include an AI-generated explanation, which may not always be accurate. Available for questions defined in the use case setup. \[Omitted image "cu-boolean-field-question.png"\] Alt text: Boolean field type </td></tr><tr><td> **Date** </td><td> Date displayed in the format extracted from the document. Available for fields and tables defined in the use case setup. \[Omitted image "cu-date-field.png"\] Alt text: Date field type </td></tr><tr><td> **Decimal** </td><td> Number with up to two decimal places \(for example, 12.5 or 12.55\). Available for fields and tables defined in the use case setup. \[Omitted image "cu-decimal-field.png"\] Alt text: Decimal field type </td></tr><tr><td> **Float \(floating point number\)** </td><td> Number with up to seven decimal places \(for example, 12.0 to 12.0000000\). Available for fields and tables defined in the use case setup. \[Omitted image "cu-float-field.png"\] Alt text: Float field type </td></tr><tr><td> **Integer** </td><td> Whole number \(for example, 12\). Available for fields and tables defined in the use case setup. \[Omitted image "cu-integer-field.png"\] Alt text: Integer field type </td></tr><tr><td> **Reference** </td><td> Reference to a field on another table. For example, the **Caller** field on the incident table is a reference to the User \[sys\_user\] table. For more information, see [Reference field type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_ReferenceField.md). Available for fields and tables defined in the use case setup. \[Omitted image "cu-reference-field.png"\] Alt text: Reference field type </td></tr><tr><td> **Text** </td><td> Text value. Available for fields, tables, and questions defined in the use case setup. \[Omitted image "cu-text-field.png"\] Alt text: Text field type </td></tr></tbody> </table>**Parent Topic:**[Content Understanding Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/content-understanding-reference.md)
| title | Field types in Content Understanding |
| description | Field types determine what kind of information is extracted from a document and how that information is stored or displayed in a use case. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/field-types.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| keywords | Now AssistGen AIGenerative AIDocument Intelligence |
| breadcrumb | ReferenceContent UnderstandingGenerative AI skillsEnable AI Experiences |