Configure API Credentials for Amazon Bedrock

task australia Updated Sep 10, 2026 1 min read configure-api-credentials-for-amazon-bedrock.md
Raw file servicenow.com

Configure your API credentials to use AWS Bedrock as your LLM provider for Generative AI Controller capabilities.

Before you begin

You must have an AWS account and the IAM user needs permission to access the bedrock:InvokeModel action.

Role required: admin

About this task

To use Amazon Bedrock as your LLM provider for Generative AI Controller capabilities, you must have an active connection configured.

Procedure

  1. Navigate to All > Connections & Credentials > Connections & Credential Aliases.

  2. Open the record for Amazon Bedrock.

    [Omitted image "gai-create-new-connection-amazon.png"] Alt text: Create New Connection & Credential related link highlighted on the screen.

  3. Select the Create New Connection & Credential related link.

  4. Enter your Region, such as us-east-1.

  5. Enter your API key.

    For more information, see AWS documentation on generating API keys.

  6. Select Create.

Result

You can use Amazon Bedrock as your LLM provider for Generative AI Controller capabilities.

[Omitted image "gai-created-connection-amazon.png"] Alt text: Complete connection for Amazon Bedrock.

What to do next

Activate generative AI skills in the AI Admin Hub console for your workflow. For more information, see Generative AI skills.

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