Configure API credentials for IBM watsonx

task australia Updated Sep 10, 2026 1 min read configure-api-credentials-for-ibm-watsonx.md
Raw file servicenow.com

Configure your API credentials to use IBM watsonx Granite models as your LLM provider for Generative AI Controller capabilities.

Before you begin

To use IBM watsonx large language models (LLMs), you must configure your credentials to use the Generative AI Controller capabilities.

Role required: admin

About this task

To use models with IBM watsonx as your LLM provider for Generative AI Controller capabilities, you must have an active connection configured.

Procedure

  1. Navigate to All > Connections & Credentials > Connections & Credential Aliases.

  2. Open the record named IBM watsonx.

  3. Select the Create New Connection & Credential related link.

    [Omitted image "gai-create-new-connection-ibm.png"] Alt text: Create New Connection & Credential related link highlighted on the screen.

  4. In the API key field, enter your API key.

    For more information about generating an API key, see IBM's documentation for generating API keys for authentication.

  5. Create a connection by selecting Create.

Result

You can now use capabilities labeled with IBM watson as your LLM provider for Generative AI Controller capabilities.

[Omitted image "gai-created-connection-ibm.png"] Alt text: Complete connection for IBM watsonx.

What to do next

If you want to use generative AI capabilities through your MID Server, open the new Connection record, select the Use MID server check box, and save the record.

Activate generative AI skills in the AI Admin Hub console for your workflow. For more information, see AI Admin Hub.

Search documentation
Search document titles and file paths on the australia branch