Configure API credentials for IBM watsonx
Configure your API credentials to use IBM watsonx Granite models as your LLM provider for Generative AI Controller capabilities.
Before you begin
To use IBM watsonx large language models (LLMs), you must configure your credentials to use the Generative AI Controller capabilities.
Role required: admin
About this task
To use models with IBM watsonx as your LLM provider for Generative AI Controller capabilities, you must have an active connection configured.
Procedure
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Navigate to All > Connections & Credentials > Connections & Credential Aliases.
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Open the record named IBM watsonx.
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Select the Create New Connection & Credential related link.
[Omitted image "gai-create-new-connection-ibm.png"] Alt text: Create New Connection & Credential related link highlighted on the screen.
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In the API key field, enter your API key.
For more information about generating an API key, see IBM's documentation for generating API keys for authentication.
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Create a connection by selecting Create.
Result
You can now use capabilities labeled with IBM watson as your LLM provider for Generative AI Controller capabilities.
[Omitted image "gai-created-connection-ibm.png"] Alt text: Complete connection for IBM watsonx.
What to do next
If you want to use generative AI capabilities through your MID Server, open the new Connection record, select the Use MID server check box, and save the record.
Activate generative AI skills in the AI Admin Hub console for your workflow. For more information, see AI Admin Hub.
---
title: Configure API credentials for IBM watsonx
description: Configure your API credentials to use IBM watsonx Granite models as your LLM provider for Generative AI Controller capabilities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/generative-ai-controller/configure-api-credentials-for-ibm-watsonx.html
release: australia
product: Generative AI Controller
classification: generative-ai-controller
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring API credentials for generative AI capabilities, Configuring Generative AI Controller, Generative AI Controller, Extending AI with external systems and providers, Enable AI Experiences]
---
# Configure API credentials for IBM watsonx
Configure your API credentials to use IBM watsonx Granite models as your LLM provider for Generative AI Controller capabilities.
## Before you begin
To use IBM watsonx large language models \(LLMs\), you must configure your credentials to use the Generative AI Controller capabilities.
Role required: admin
## About this task
To use models with IBM watsonx as your LLM provider for Generative AI Controller capabilities, you must have an active connection configured.
## Procedure
1. Navigate to **All** > **Connections & Credentials** > **Connections & Credential Aliases**.
2. Open the record named IBM watsonx.
3. Select the **Create New Connection & Credential** related link.
\[Omitted image "gai-create-new-connection-ibm.png"\] Alt text: Create New Connection & Credential related link highlighted on the screen.
4. In the API key field, enter your API key.
For more information about generating an API key, see IBM's [documentation for generating API keys for authentication](https://www.ibm.com/docs/en/watsonx/watsonxdata/1.1.x?topic=started-generating-api-keys).
5. Create a connection by selecting **Create**.
## Result
You can now use capabilities labeled with IBM watson as your LLM provider for Generative AI Controller capabilities.
\[Omitted image "gai-created-connection-ibm.png"\] Alt text: Complete connection for IBM watsonx.
## What to do next
If you want to use generative AI capabilities through your MID Server, open the new Connection record, select the **Use MID server** check box, and save the record.
Activate generative AI skills in the AI Admin Hub console for your workflow. For more information, see [AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/platform-now-assist-landing.md).
| title | Configure API credentials for IBM watsonx |
| description | Configure your API credentials to use IBM watsonx Granite models as your LLM provider for Generative AI Controller capabilities. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/generative-ai-controller/configure-api-credentials-for-ibm-watsonx.html |
| release | australia |
| product | Generative AI Controller |
| classification | generative-ai-controller |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring API credentials for generative AI capabilitiesConfiguring Generative AI ControllerGenerative AI ControllerExtending AI with external systems and providersEnable AI Experiences |