Configuring Generative AI Controller

---
title: Configuring Generative AI Controller
description: Configure Generative AI Controller providers and capabilities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/generative-ai-controller/configure-generative-ai-controller.html
release: australia
product: Generative AI Controller
classification: generative-ai-controller
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Generative AI Controller, Extending AI with external systems and providers, Enable AI Experiences]
---

# Configuring Generative AI Controller

Configure Generative AI Controller providers and capabilities.

## Configuration overview

Generative AI Controller enables you to choose between several AI providers or a generic connector.

-   Microsoft Azure OpenAI
-   OpenAI
-   Google AI Studio
-   Google Vertex AI
-   IBM watsonx
-   Amazon Bedrock

After you configure Generative AI Controller, activate and manage generative AI skills through the AI Admin Hub console to deliver generative AI capabilities to your users. For more information, see [Generative AI skills](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/platai-generative-ai-skills.md).

-   **[Configure API credentials](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/generative-ai-controller/configuring-api-credentials-for-generative-ai-capabilities.md)**

    Configure your large language model \(LLM\) credentials to use third-party integrations with OpenAI, Azure OpenAI, Google Cloud, IBM watsonx, Amazon Bedrock, and generic models to control the third-party integration.

-   **[Configure a generic LLM connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/generative-ai-controller/configure-a-generic-llm-connector.md)**

    Set up an external LLM to use generative AI capabilities to add finer control over prompts and transformer scripts.

-   **[Configure an AI service provider for a capability](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/generative-ai-controller/configure-a-provider-for-a-generative-ai-capability.md)**

    Set your preferred AI service provider for each capability and tailor generative AI content to suit your business needs.

-   **[Enable recursive summarization for large inputs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/generative-ai-controller/enable-recursive-summarization.md)**

    Enable recursive summarization to retain context for large inputs in LLM calls.

-   **[Enable Dynamic Translation for generative AI capabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/generative-ai-controller/enable-dynamic-translation-for-generative-ai-capabilities.md)**

    Use Dynamic Translation for in-product generative AI capabilities to support users who speak different languages.