Enable Dynamic Translation for capabilities in Generative AI Controller
Use Dynamic Translation to add multiple language support for generative AI capabilities to support users who speak languages other than English.
Before you begin
You must have the Dynamic Translation and Conversational Dynamic Translation plugins installed and enabled on your instance. For more information on setting up Dynamic Translation, see Configuring Dynamic Translation.
You must have a default Translation Configuration set in the Translation Configuration table (sn_dt_translator_configuration).
Role required: admin
About this task
By default, Dynamic Translation is inactive for capabilities with Generative AI Controller.
Dynamic Translation isn't available for capabilities in Virtual Agent or ServiceNow Otto panel.
Procedure
-
Navigate to the OneExtend Capability (sys_one_extend_capability) table by entering
sys_one_extend_capability.listin the navigator. -
Open the record for the capability that you want to enable Dynamic Translation for.
-
In the OneExtend Capability Attributes related list, open the record for the attribute you would like to be translated, such as response.
-
Select Translate to enable translation.
If you don't see the field on the form, you must edit the form to display the Translate. One way of adding the field to the form is by selecting the menu icon by the table name of the form and choosing Configure > Form Layout. Add the Translate field to the Selected list. Then, select Save to save the form. You're then redirected back to the record with the field available to select.
-
Select Submit to save the record.
Result
Dynamic Translation is installed for your generative AI capability on the attribute that you selected.
What to do next
Configure generative AI skills in the AI Admin Hub console to use this capability. For more information, see AI Admin Hub.
---
title: Enable Dynamic Translation for capabilities in Generative AI Controller
description: Use Dynamic Translation to add multiple language support for generative AI capabilities to support users who speak languages other than English.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/generative-ai-controller/enable-dynamic-translation-for-generative-ai-capabilities.html
release: australia
product: Generative AI Controller
classification: generative-ai-controller
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Generative AI Controller, Generative AI Controller, Extending AI with external systems and providers, Enable AI Experiences]
---
# Enable Dynamic Translation for capabilities in Generative AI Controller
Use Dynamic Translation to add multiple language support for generative AI capabilities to support users who speak languages other than English.
## Before you begin
You must have the Dynamic Translation and Conversational Dynamic Translation plugins installed and enabled on your instance. For more information on setting up Dynamic Translation, see [Configuring Dynamic Translation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/configuring-dynamic-translation.md).
You must have a default Translation Configuration set in the Translation Configuration table \(sn\_dt\_translator\_configuration\).
Role required: admin
## About this task
By default, Dynamic Translation is inactive for capabilities with Generative AI Controller.
Dynamic Translation isn't available for capabilities in Virtual Agent or ServiceNow Otto panel.
## Procedure
1. Navigate to the OneExtend Capability \(sys\_one\_extend\_capability\) table by entering `sys_one_extend_capability.list`in the navigator.
2. Open the record for the capability that you want to enable Dynamic Translation for.
3. In the OneExtend Capability Attributes related list, open the record for the attribute you would like to be translated, such as response.
4. Select **Translate** to enable translation.
If you don't see the field on the form, you must edit the form to display the **Translate**. One way of adding the field to the form is by selecting the menu icon by the table name of the form and choosing **Configure** > **Form Layout**. Add the **Translate** field to the Selected list. Then, select **Save** to save the form. You're then redirected back to the record with the field available to select.
5. Select **Submit** to save the record.
## Result
Dynamic Translation is installed for your generative AI capability on the attribute that you selected.
## What to do next
Configure generative AI skills in the AI Admin Hub console to use this capability. For more information, see [AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/platform-now-assist-landing.md).
| title | Enable Dynamic Translation for capabilities in Generative AI Controller |
| description | Use Dynamic Translation to add multiple language support for generative AI capabilities to support users who speak languages other than English. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/generative-ai-controller/enable-dynamic-translation-for-generative-ai-capabilities.html |
| release | australia |
| product | Generative AI Controller |
| classification | generative-ai-controller |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Generative AI ControllerGenerative AI ControllerExtending AI with external systems and providersEnable AI Experiences |