Installing Generative AI Controller

---
title: Installing Generative AI Controller
description: The Generative AI Controller application \(sn.generative.ai\) is automatically installed with ServiceNow AI applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/generative-ai-controller/installing-generative-ai-controller.html
release: australia
product: Generative AI Controller
classification: generative-ai-controller
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Now Assist, installing, Generative AI, Gen AI, controller, admin console]
breadcrumb: [Configuring Generative AI Controller, Generative AI Controller, Extending AI with external systems and providers, Enable AI Experiences]
---

# Installing Generative AI Controller

The Generative AI Controller application \(sn.generative.ai\) is automatically installed with ServiceNow AI applications.

## Installation requirements

You must be on Vancouver patch 2 or later.

Generative AI Controller is included as a dependency for all ServiceNow AI applications, such as ServiceNow Otto for IT Service Management \(ITSM\) or ITSM - Foundation, Advanced, or Prime. You can install ServiceNow AI applications from the AI Admin Hub console or directly from the ServiceNow Store. For details, see [Install AI plugins in AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/install-now-assist-feature-plugins.md).