Delete an Arc policy

task australia Updated Oct 22, 2026 1 min read gov-pol-delete-arc-policy.md
Raw file servicenow.com

Return a group of users to the behavior of their remaining ServiceNow Arc policies, such as the default Arc policy, by deleting a policy you no longer need.

Before you begin

Role required: sn_ai_governance.ai_steward and sn_app_arc.admin

About this task

Deleting a policy also removes its links to rules and deletes its capability overrides. Rules that other policies link to stay available to those policies. You can't undo a deletion, and you can't delete the default Arc policy.

To stop enforcing a policy but keep it for later, clear its Active option instead. For details, see Edit an Arc policy.

Procedure

  1. Navigate to All > AI Control Tower > Home > Govern > Policies > Arc policies.

  2. Select the policy you want to delete.

  3. Select Delete.

  4. In the confirmation dialog box, select Delete.

Result

The policy is deleted. At their next policy sync, the users it covered get the rules from their remaining policies.

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AIdelete arc policyarc policies
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