Delete a policy
Remove a policy you no longer need.
Before you begin
Role required: sn_ai_governance.ai_steward
About this task
A policy has no pause or disable state. You must delete the policy to end enforcement.
Procedure
-
Navigate to All > AI Control Tower > Home > Govern > Policies.
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Find the policy you want to remove.
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In the More actions menu, select Delete.
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In the confirmation dialog box, select Delete policy.
Deleting a policy can't be undone. Activity from the deleted policy stays available in the Enforcement activity tab.
Result
What happens next depends on the policy type.
-
Threat Response
The policy stops responding to new detections. An agent it already took offline stays offline; reinstate it separately from Security. For details, see Contain AI agents manually using kill switch protocol.
-
Explicit Block
Access is restored at every enforcement point the policy applied to.
---
title: Delete a policy
description: Remove a policy you no longer need.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/gov-pol-delete-policy.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI, Policies, Explicit Block, Threat Response, delete]
breadcrumb: [Managing policies, Controlling AI asset usage, Govern AI assets, AI Control Tower, Establishing AI governance, Enable AI Experiences]
---
# Delete a policy
Remove a policy you no longer need.
## Before you begin
Role required: sn\_ai\_governance.ai\_steward
## About this task
A policy has no pause or disable state. You must delete the policy to end enforcement.
## Procedure
1. Navigate to **All** > **AI Control Tower** > **Home** > **Govern** > **Policies**.
2. Find the policy you want to remove.
3. In the More actions menu, select **Delete**.
4. In the confirmation dialog box, select **Delete policy**.
Deleting a policy can't be undone. Activity from the deleted policy stays available in the **Enforcement activity** tab.
## Result
What happens next depends on the policy type.
- **Threat Response**
The policy stops responding to new detections. An agent it already took offline stays offline; reinstate it separately from Security. For details, see [Contain AI agents manually using kill switch protocol](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/gov-sec-manage-ai-agents-using-kill-switch-protocol.md).
- **Explicit Block**
Access is restored at every enforcement point the policy applied to.
| title | Delete a policy |
| description | Remove a policy you no longer need. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/gov-pol-delete-policy.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | ServiceNow OttoAI Agentsgenerative AIagentic AIPoliciesExplicit BlockThreat Responsedelete |
| breadcrumb | Managing policiesControlling AI asset usageGovern AI assetsAI Control TowerEstablishing AI governanceEnable AI Experiences |