Remove a rule from an Arc policy
Stop applying a rule to the users an ServiceNow Arc policy covers by removing it from that policy, while other policies that use the rule keep it.
Before you begin
Role required: sn_ai_governance.ai_steward and sn_app_arc.admin
About this task
Removing a rule only unlinks it from this policy. The rule record stays, and other policies that link it aren't affected. A capability override is the exception, because it belongs to one policy, so removing it deletes it permanently.
After you remove a rule, the users this policy covers get that behavior from their other policies, such as the default Arc policy. You can't remove rules from the default policy.
Procedure
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Navigate to All > AI Control Tower > Home > Govern > Policies > Arc policies.
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Select the policy that contains the rule.
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Select the tab for the type of rule.
To reach Sandbox rules, Connector scopes, or Capability overrides, select More first.
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Select the rule that you want to remove.
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Select Delete.
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In the Remove this rule from the policy? dialog box, select Remove.
Result
The rule no longer appears on the policy's tab. The change reaches the users the policy covers at their next policy sync.
---
title: Remove a rule from an Arc policy
description: Stop applying a rule to the users an ServiceNow Arc policy covers by removing it from that policy, while other policies that use the rule keep it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/gov-pol-remove-arc-policy-rule.html
release: australia
topic_type: task
last_updated: "2026-10-22"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI, remove arc policy rule, delete rule, unlink rule, arc policies]
breadcrumb: [Working with Arc policy rules, Managing Arc policies, Controlling AI asset usage, Govern AI assets, AI Control Tower, Establishing AI governance, Enable AI Experiences]
---
# Remove a rule from an Arc policy
Stop applying a rule to the users an ServiceNow Arc policy covers by removing it from that policy, while other policies that use the rule keep it.
## Before you begin
Role required: sn\_ai\_governance.ai\_steward and sn\_app\_arc.admin
## About this task
Removing a rule only unlinks it from this policy. The rule record stays, and other policies that link it aren't affected. A capability override is the exception, because it belongs to one policy, so removing it deletes it permanently.
After you remove a rule, the users this policy covers get that behavior from their other policies, such as the default Arc policy. You can't remove rules from the default policy.
## Procedure
1. Navigate to **All** > **AI Control Tower** > **Home** > **Govern** > **Policies** > **Arc policies**.
2. Select the policy that contains the rule.
3. Select the tab for the type of rule.
To reach **Sandbox rules**, **Connector scopes**, or **Capability overrides**, select **More** first.
4. Select the rule that you want to remove.
5. Select **Delete**.
6. In the **Remove this rule from the policy?** dialog box, select **Remove**.
## Result
The rule no longer appears on the policy's tab. The change reaches the users the policy covers at their next policy sync.
| title | Remove a rule from an Arc policy |
| description | Stop applying a rule to the users an ServiceNow Arc policy covers by removing it from that policy, while other policies that use the rule keep it. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/gov-pol-remove-arc-policy-rule.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-10-22 |
| reading_time_minutes | 1 |
| keywords | ServiceNow OttoAI Agentsgenerative AIagentic AIremove arc policy ruledelete ruleunlink rulearc policies |
| breadcrumb | Working with Arc policy rulesManaging Arc policiesControlling AI asset usageGovern AI assetsAI Control TowerEstablishing AI governanceEnable AI Experiences |