Install Model Context Protocol Client

task australia Updated Nov 6, 2026 1 min read install-mcp-client-new.md
Raw file servicenow.com

Install the MCP Client application on your ServiceNow instance to enable using the tools from the MCP Server Console in AI agents.

Before you begin

Verify that you:

  • Install the AI Agent Studio plugin [com.snc.sn_aia] and the Generative AI Controller plugin [com.sn.generative.ai] to use Model Context Protocol Client.
  • Enable the MCP tool experience in your instance by setting the sn_aia.enable_mcp_tool system property to true.

Note: ServiceNow supports Protocol version 2025-03-26 of the MCP Server Console for MCP Client.

Role required: sn_mcp_client.admin

Procedure

  1. Navigate to All > System Definition > Plugins.

  2. Search for Model Context Protocol Client plugin [sn_mcp_client].

  3. Select Install.

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