Installing AI Analytics

concept australia Updated Sep 10, 2026 1 min read installing-now-assist-analytics.md
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You can install the AI Analytics application (sn_na_analytics) with any of the ServiceNow Otto products if you have the admin role.

Installation requirements

You must be on Brazil Patch 0 or later.

AI Analytics is included as a dependency for all ServiceNow Otto products. It is not recommended to install the application by itself. Instead, you can install ServiceNow Otto products from the AI Admin Hub or directly from the ServiceNow Store. For details, see Install AI plugins in AI Admin Hub.

[Omitted image "naa-now-assist-admin-console-install-plugins.png"] Alt text: AI Admin Hub console links to browse plugins by workflow.

Compatibility matrix

AI Analytics has a dependency on AI Admin Hub. Be sure to have the compatible version of the AI Admin Hub console based on the following compatibility matrix.

AI Analytics version AI Admin Hub console version Release
AI Analytics 2.0.14 AI Admin Hub 5.0.7 Brazil Patch 1
AI Analytics 1.1.11 AI Admin Hub 4.1.16 Brazil Patch 0
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