Jamf group deletion management AI agent
This AI agent deletes static computer, mobile device, or user groups in Jamf. It confirms the deletion with the user and, when applications target the group, offers to remove those targets first so that the deletion can proceed.
Workflow
The agent helps the user delete a static group in Jamf.
- Ask the user for the group type and the group name or ID.
- Look up the group by name and, if several match, ask the user to choose the correct one.
- Ask the user to confirm the deletion.
- Check whether any computer or mobile device applications target the group. If so, list them and ask whether to remove the group as a target from each one.
- Stop the deletion if the user declines to remove the application targets.
- Delete the group and report the result, or explain any error that occurred.
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Field |
Description |
|---|---|
|
Allow third party to access this AI agent |
When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field. |
|
Allow AI specialists to access this AI agent |
When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field. |
|
Manage long-term memory |
When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference. |
|
Tools |
Look up Computer Applications by Target Computer Group Look up Computer Applications by Target User Group Look up Mobile Device Applications by Target Mobile Device Group Look up Mobile Device Applications by Target User Group Look up Static Computer Group by Name Look up Static Mobile Device Group by Name Look up Static User Group by Name
Delete Group Remove Target Group from Application |
|
Allowed user roles The specific user roles that can access this AI agent. |
sn_csd.CSD Admin |
|
Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. |
sn_csd.CSD Admin |
|
Triggers |
Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent. |
|
Channels |
Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer. |
|
Used in agentic workflows |
Jamf Group Management Agentic Team |
Related topics
--- title: Jamf group deletion management AI agent description: This AI agent deletes static computer, mobile device, or user groups in Jamf. It confirms the deletion with the user and, when applications target the group, offers to remove those targets first so that the deletion can proceed. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/inth-csdv2-jamf-group-deletion-management-ai-agent.html release: australia topic_type: reference last_updated: "2026-10-05" reading_time_minutes: 2 breadcrumb: [Client Software Distribution 2.0 AI agents, Integration Hub AI agents, Integration Hub, AI agents library, AI agents and agentic workflows, Enable AI Experiences] --- # Jamf group deletion management AI agent This AI agent deletes static computer, mobile device, or user groups in Jamf. It confirms the deletion with the user and, when applications target the group, offers to remove those targets first so that the deletion can proceed. ## Workflow The agent helps the user delete a static group in Jamf. 1. Ask the user for the group type and the group name or ID. 2. Look up the group by name and, if several match, ask the user to choose the correct one. 3. Ask the user to confirm the deletion. 4. Check whether any computer or mobile device applications target the group. If so, list them and ask whether to remove the group as a target from each one. 5. Stop the deletion if the user declines to remove the application targets. 6. Delete the group and report the result, or explain any error that occurred. <table><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Allow third party to access this AI agent </td><td> When enabled, third-party AI agents can use this agent. This value is off \(false\) by default. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the External discoverable field. </td></tr><tr><td> Allow AI specialists to access this AI agent </td><td> When enabled, AI specialists can use this agent. This value is off \(false\) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the Specialist enabled field. </td></tr><tr><td> Manage long-term memory </td><td> When enabled, all previous user interactions are used as context for the LLM. This value is off \(false\) by default. This setting is defined by the **sn\_aia.ltm.enable\_long\_term\_memory** system property. For more information, see [ServiceNow Otto AI agents reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-aia-reference.md). </td></tr><tr><td> Tools </td><td> - **Scripts** Look up Computer Applications by Target Computer Group Look up Computer Applications by Target User Group Look up Mobile Device Applications by Target Mobile Device Group Look up Mobile Device Applications by Target User Group Look up Static Computer Group by Name Look up Static Mobile Device Group by Name Look up Static User Group by Name - **Subflows** Delete Group Remove Target Group from Application </td></tr><tr><td> Allowed user roles The specific user roles that can access this AI agent. </td><td> sn\_csd.CSD Admin </td></tr><tr><td> Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. </td><td> sn\_csd.CSD Admin </td></tr><tr><td> Triggers </td><td> Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-trigger-aia.md). </td></tr><tr><td> Channels </td><td> Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/configure-now-assist-va.md). </td></tr><tr><td> Used in agentic workflows </td><td> Jamf Group Management Agentic Team </td></tr></tbody> </table>**Parent Topic:**[Client Software Distribution 2.0 AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/inth-csdv2-ai-agents-overview.md) **Related topics** [Client Software Distribution 2.0 application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/csd-app-2.md) [Integration Hub solutions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/solutions.md)
| title | Jamf group deletion management AI agent |
| description | This AI agent deletes static computer, mobile device, or user groups in Jamf. It confirms the deletion with the user and, when applications target the group, offers to remove those targets first so that the deletion can proceed. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/inth-csdv2-jamf-group-deletion-management-ai-agent.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-10-05 |
| reading_time_minutes | 2 |
| breadcrumb | Client Software Distribution 2.0 AI agentsIntegration Hub AI agentsIntegration HubAI agents libraryAI agents and agentic workflowsEnable AI Experiences |