Workday HR performance management AI agent
This AI agent retrieves performance review data from Workday HR. It looks up an employee's latest performance review and historical review data for tracking performance trends.
Workflow
The agent helps the user review employee performance data in Workday.
- Ask the user what they want to do and collect the details the action needs, such as the employee.
- Look up the employee's latest performance review.
- Look up the employee's historical performance review data.
- Present the review information to the user.
- Report the outcome to the user, including details of any error.
|
Field |
Description |
|---|---|
|
Allow third party to access this AI agent |
When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field. |
|
Allow AI specialists to access this AI agent |
When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field. |
|
Manage long-term memory |
When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference. |
|
Tools |
Look up Employee Latest Performance Review Look up Employee Performance Review Historical Data |
|
Allowed user roles The specific user roles that can access this AI agent. |
pa_power_user |
|
Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. |
pa_power_user |
|
Triggers |
Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent. |
|
Channels |
Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer. |
|
Used in agentic workflows |
Fetch Employee Profile and Rewards Details and Latest Performance Review |
Related topics
--- title: Workday HR performance management AI agent description: This AI agent retrieves performance review data from Workday HR. It looks up an employee's latest performance review and historical review data for tracking performance trends. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/inth-workdayhr-workday-hr-performance-management-ai-agent.html release: australia topic_type: reference last_updated: "2026-09-30" reading_time_minutes: 2 breadcrumb: [Workday HR Spoke AI agents, Integration Hub AI agents, Integration Hub, AI agents library, AI agents and agentic workflows, Enable AI Experiences] --- # Workday HR performance management AI agent This AI agent retrieves performance review data from Workday HR. It looks up an employee's latest performance review and historical review data for tracking performance trends. ## Workflow The agent helps the user review employee performance data in Workday. 1. Ask the user what they want to do and collect the details the action needs, such as the employee. 2. Look up the employee's latest performance review. 3. Look up the employee's historical performance review data. 4. Present the review information to the user. 5. Report the outcome to the user, including details of any error. <table><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Allow third party to access this AI agent </td><td> When enabled, third-party AI agents can use this agent. This value is off \(false\) by default. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the External discoverable field. </td></tr><tr><td> Allow AI specialists to access this AI agent </td><td> When enabled, AI specialists can use this agent. This value is off \(false\) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the Specialist enabled field. </td></tr><tr><td> Manage long-term memory </td><td> When enabled, all previous user interactions are used as context for the LLM. This value is off \(false\) by default. This setting is defined by the **sn\_aia.ltm.enable\_long\_term\_memory** system property. For more information, see [ServiceNow Otto AI agents reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-aia-reference.md). </td></tr><tr><td> Tools </td><td> - **Flow Actions** Look up Employee Latest Performance Review Look up Employee Performance Review Historical Data </td></tr><tr><td> Allowed user roles The specific user roles that can access this AI agent. </td><td> pa\_power\_user </td></tr><tr><td> Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. </td><td> pa\_power\_user </td></tr><tr><td> Triggers </td><td> Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-trigger-aia.md). </td></tr><tr><td> Channels </td><td> Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/configure-now-assist-va.md). </td></tr><tr><td> Used in agentic workflows </td><td> Fetch Employee Profile and Rewards Details and Latest Performance Review </td></tr></tbody> </table>**Parent Topic:**[Workday HR Spoke AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/inth-workdayhr-ai-agents-overview.md) **Related topics** [Workday HR Spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/workday-hr-spoke.md) [Integration Hub spokes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/spokes-list.md)
| title | Workday HR performance management AI agent |
| description | This AI agent retrieves performance review data from Workday HR. It looks up an employee's latest performance review and historical review data for tracking performance trends. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/inth-workdayhr-workday-hr-performance-management-ai-agent.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-30 |
| reading_time_minutes | 2 |
| breadcrumb | Workday HR Spoke AI agentsIntegration Hub AI agentsIntegration HubAI agents libraryAI agents and agentic workflowsEnable AI Experiences |