Analyze Knowledge Graph logs for debugging

task australia Updated Sep 10, 2026 1 min read debugging-logs-in-knowledge-graph.md
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Review Knowledge Graph logs and history to analyze performance and diagnose issues.

Before you begin

Don't make any changes to the production instance.

Role required: admin

Procedure

  1. Navigate to All > sys_properties.list > sn_kg.log.level or All > System Properties > All Properties > sn_kg.log.level.

  2. Open sn_kg.log.level and in the value field add debug.

    The default value is Err but you can use any of the following values:

    • emerg
    • alert
    • crit
    • err
    • warning
    • notice
    • info
    • debug
  3. Select Update.

    The logs will now be added to syslog.

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