Managing Knowledge Graph tags

task australia Updated Sep 10, 2026 1 min read managing-knowledge-graph-tags.md
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Edit or delete Knowledge Graph tags for Now Assist Virtual Agent, AI agent or Now Assist Panel Enterprise Graph use case.

Before you begin

Role required: admin

Procedure

  1. To edit an existing tag, go to All > Knowledge Graph Designer > Enterprise Graph Tags.

  2. Select a tag to open it in Knowledge Graph canvas.

    You can see all the tables that are part of the tag on the Knowledge Graph canvas.

    [Omitted image "edit-tag.png"] Alt text: edit tag

  3. Select Edit tag option to open the Edit Tags window or select a node to edit.

    If you select a node you will see the Tag configuration section on the right pane.

  4. You can also select the Edit tag configuration ([Omitted image "pencil-outline-24.svg"]) icon from the Tag configuration section to open the Edit Tags window.

  5. To delete a tag, select the [Omitted image "more-options-menu-item.png"] icon next to a tag on Enterprise Graph tags section on home page.

  6. Select Delete from the drop-down.

    You can also select the edit option here, to go to the Edit tags window.

  7. When prompted, confirm the deletion process.

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