Feature access by role

---
title: Feature access by role
description: Access to features varies by role. The value, engagement, and cost features differ between AI stewards and product owners.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/mv-feature-access-by-role.html
release: australia
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Reference, Measure AI system, Measure AI systems, AI Control Tower, Establishing AI governance, Enable AI Experiences]
---

# Feature access by role

Access to features varies by role. The value, engagement, and cost features differ between AI stewards and product owners.

The differences between the two roles are provided in the following table. Where a product owner sees a subset of data, the subset is the AI systems that list them in the **Managed by** field.

|Feature|AI steward|Product owner|
|-------|----------|-------------|
|Value data|Data for all AI systems on the instance.|Data for the AI systems they manage.|
|Engagement data|Data for all AI systems on the instance.|Data for the AI systems they manage.|
|Percentage of tasks closed using an AI system, and task closure efficiency|Available.|Not available.|
|ServiceNow AI value and engagement dashboards|Data for all ServiceNow AI systems.|Data for the ServiceNow AI systems they manage.|
|Creator skills data|Data for all AI systems on the instance.|Data for the AI systems they manage.|
|Value templates|All templates, regardless of mapping or state.|Templates mapped to AI systems they manage, plus templates they created, including drafts.|
|Default template rules|View rules and assign a default rule.|View rules only. The assign control isn't available.|
|Template mappings|All mappings for all AI systems.|Mappings for the AI systems they manage. Can create and change these mappings.|
|Scheduled jobs|All scheduled jobs.|Scheduled jobs for the AI systems they manage.|
|Value controls|Available.|Not available.|
|Cost calculation output|For all vendors on the instance.|Read only|
|Integrated vendors and other vendors|All vendor records.|Read only|
|Vendor configuration|Editable. Can submit changes.|Read-only. Can't submit changes.|