ServiceNow Otto Experiences

---
title: ServiceNow Otto Experiences
description: Explore ServiceNow Otto panel and ServiceNow Otto context menu under the ServiceNow Otto Experiences tab of ServiceNow Otto Admin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-experiences.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Exploring AI Admin Hub, AI Admin Hub, Generative AI skills, Enable AI Experiences]
---

# ServiceNow Otto Experiences

Explore ServiceNow Otto panel and ServiceNow Otto context menu under the **ServiceNow Otto Experiences** tab of ServiceNow Otto Admin.

-   **[ServiceNow Otto panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-panel-overview.md)**  
With the ServiceNow Otto panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context of this information more quickly.
-   **[ServiceNow Otto context menu](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-write-overview.md)**  
The ServiceNow Otto context menu uses generative AI to help agents summarize, create, and edit written content, thus streamlining their writing tasks.

**Parent Topic:**[Exploring AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/exploring-now-assist-platform.md)