Agentic AI - Assessment dashboard tab

concept australia Updated Sep 10, 2026 1 min read agentic-ai-assessment-dashboard.md

The AI Readiness Evaluation dashboard's Agentic AO AI - Assessment tab helps determine agentic AI readiness for IT Service Management (ITSM) and Customer Service Management (CSM) by delivering automated, data-driven insights.

Note: For results to appear in this dashboard, confirm that you have completed the configuration steps first. For more information on configuration, see Configuring AI Readiness Evaluation.

The following list describes details of the agentic AI - Assessment dashboard tab.

Total Estimated Effort (Days)

This area of the dashboard shows the total estimated work effort in development days.
Remediation Effort by Category

This area of the dashboard shows the estimated work effort needed to correct the findings for each product, depending on the findings category, in a bar chart.
Estimated Effort- Trends

This area of the dashboard shows the trends over time in a bar chart for each products' estimated work effort.
Assessment Findings

This area of the dashboard shows the number of assessment items that need attention.
Findings by Category

This area of the dashboard shows the percentage of each assessment finding category for each product in a bar chart.
Finding Trends

This area of the dashboard shows the trends over time in a bar chart for the products that need the most attention before implementation.

You can select each widget on the dashboard to have that table data open in a separate tab.

[Omitted image "nare-agentic-ai-dashboard-assessment.png"] Alt text: agentic AI - Assessment tab that shows each area of the dashboard, all including data that is automatically populated.

Note: This tab displays the Total Estimated Effort (Days), Remediation Effort by Category, and Estimated Effort – Trends cards when the sn_assess.effort_visibility system property is set to true. For more information, see AI Readiness Evaluation system properties.

Keywords Now Assist Readiness EvaluationNow Assist Readiness Evaluation appNow Assist ReadinessNow Assist assessmentGenAI assessmentAI assessmentAgentic AI assessment

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---
title: Agentic AI - Assessment dashboard tab
description: The AI Readiness Evaluation dashboard's Agentic AO AI - Assessment tab helps determine agentic AI readiness for IT Service Management \(ITSM\) and Customer Service Management \(CSM\) by delivering automated, data-driven insights.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-readiness-evaluation/agentic-ai-assessment-dashboard.html
release: australia
product: Now Assist Readiness Evaluation
classification: now-assist-readiness-evaluation
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Now Assist Readiness Evaluation, Now Assist Readiness Evaluation app, Now Assist Readiness, Now Assist assessment, GenAI assessment, AI assessment, Agentic AI assessment]
breadcrumb: [Using AI Readiness Evaluation dashboard, Use, AI Readiness Evaluation, Assessing your AI readiness, Getting started with AI, Enable AI Experiences]
---

# Agentic AI - Assessment dashboard tab

The AI Readiness Evaluation dashboard's **Agentic AO AI - Assessment** tab helps determine agentic AI readiness for IT Service Management \(ITSM\) and Customer Service Management \(CSM\) by delivering automated, data-driven insights.

**Note:** For results to appear in this dashboard, confirm that you have completed the configuration steps first. For more information on configuration, see [Configuring AI Readiness Evaluation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/configuring-now-assist-readiness-evaluation.md).

The following list describes details of the **agentic AI - Assessment** dashboard tab.

-   **Total Estimated Effort \(Days\)**

    This area of the dashboard shows the total estimated work effort in development days.

-   **Remediation Effort by Category**

    This area of the dashboard shows the estimated work effort needed to correct the findings for each product, depending on the findings category, in a bar chart.

-   **Estimated Effort- Trends**

    This area of the dashboard shows the trends over time in a bar chart for each products' estimated work effort.

-   **Assessment Findings**

    This area of the dashboard shows the number of assessment items that need attention.

-   **Findings by Category**

    This area of the dashboard shows the percentage of each assessment finding category for each product in a bar chart.

-   **Finding Trends**

    This area of the dashboard shows the trends over time in a bar chart for the products that need the most attention before implementation.


You can select each widget on the dashboard to have that table data open in a separate tab.

\[Omitted image "nare-agentic-ai-dashboard-assessment.png"\] Alt text: agentic AI - Assessment tab that shows each area of the dashboard, all including data that is automatically populated.

**Note:** This tab displays the Total Estimated Effort \(Days\), Remediation Effort by Category, and Estimated Effort – Trends cards when the **sn\_assess.effort\_visibility** system property is set to `true`. For more information, see [AI Readiness Evaluation system properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/nare-sys-props.md).