Configuring AI Readiness Evaluation

concept australia Updated Oct 6, 2026 1 min read configuring-now-assist-readiness-evaluation.md
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Run the scheduled jobs and complete the AI Readiness Evaluation guided setup configuration steps before viewing the generative AI and agentic AI assessment results.

Important: The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see AI Admin Center (formerly Now Assist Center).

Configuration overview

Before configuring the AI Readiness Evaluation app, confirm that it is installed. Navigate to All > System Definition > Plugins, and search for either the app name, AI Readiness Evaluation, or app ID, sn_assess, to confirm.

  1. Run the GenAI/AgenticAI Assessment scheduled job

    Run the GenAI/AgenticAI Assessment scheduled job so that agentic and generative AI assessment results populate in Workspaces > AI Readiness Evaluation.

  2. Configure the AI Readiness Evaluation guided setup

    Complete the configuration for the five AI jobs. Additional configuration is required to work with the ServiceNow Otto for HRSD assessment.

Keywords configureNow Assist Readiness EvaluationNow Assist Readiness Evaluation appNow Assist ReadinessNow Assist assessmentGenAI assessmentAI assessmentAgentic AI assessment
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