Using AI Readiness Evaluation

---
title: Using AI Readiness Evaluation
description: The AI Readiness Evaluation app helps you find actionable items in your implementation preparation and provides direct hyperlinks to improve upon those gaps.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-readiness-evaluation/using-now-assist-readiness-evaluation.html
release: australia
product: Now Assist Readiness Evaluation
classification: now-assist-readiness-evaluation
topic_type: concept
last_updated: "2026-10-06"
reading_time_minutes: 1
keywords: [use, Now Assist Readiness Evaluation, Now Assist Readiness Evaluation app, Now Assist Readiness, Now Assist assessment, GenAI assessment, AI assessment, Agentic AI assessment]
breadcrumb: [AI Readiness Evaluation, Assessing your AI readiness, Getting started with AI, Enable AI Experiences]
---

# Using AI Readiness Evaluation

The AI Readiness Evaluation app helps you find actionable items in your implementation preparation and provides direct hyperlinks to improve upon those gaps.

**Important:** The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see [AI Admin Center \(formerly Now Assist Center\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-center-landing-page.md).

## Overview of AI Readiness Evaluation

Use the AI Readiness Evaluation app to help you prepare to launch generative AI, agentic AI, or both for your organization. The following list is a high-level overview of the documentation topics in this section that you can refer to on how to use and interpret the AI Readiness Evaluation results.

-   [Using AI Readiness Evaluation dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/using-now-assist-readiness-evaluation-dashboard.md)

    View an overall dashboard of your assessments' findings divided up into percentages and bar chart visuals.

-   [Assessing readiness status](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/assessing-go-no-go.md)

    View an overall dashboard of readiness and issue categorization before implementing AI.

-   [Reviewing your AI assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/reviewing-now-assist-assessment.md)

    View the AI assessment report results for the five available products.

-   [Reviewing your Agentic AI assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/reviewing-agentic-ai-assesment.md)

    View the agentic AI assessment report results for IT Service Management \(ITSM\) and Customer Service Management \(CSM\).