AI Skill Kit reference

reference australia Updated Sep 10, 2026 1 min read na-skill-kit-reference.md
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Look up the roles, general guidelines, and log tables that support custom skill development in AI Skill Kit.

  • AI Skill Kit roles
    Certain roles are required to use AI Skill Kit functionality.
  • Field of use for AI Skill Kit
    AI Skill Kit is included in various ServiceNow Otto packages that cover your ability to build Otto skills.
  • Web search custom skill
    The web search custom skill performs an internet search to answer a query. Web search runs when the LLM and AI Search can't provide results or whenever web search mode is activated.

Parent Topic:AI Skill Kit

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