Operational Technology Manager AI agents

concept australia Updated Sep 29, 2026 1 min read otm-ai-agents-overview.md
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The following AI agents are available for Operational Technology Manager.

  • OT Excel import task AI agent
    The OT Excel import task AI agent imports Operational Technology (OT) device data from a spreadsheet into the Configuration Management Database (CMDB). The agent validates the imported records, creates remediation tasks for invalid records, and imports the valid records.

Parent Topic:ServiceNow AI agents library

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