Knowledge Management AI agents
concept australia Updated Aug 4, 2026 1 min read platform-knowledge-management-ai-agents-overview.md
The following AI agents are available for Knowledge Management.
- KB content consolidation AI agent
This AI agent detects duplicate articles in Knowledge Management. - KB content creation AI agent
This AI agent generates a knowledge article from a task record.
Parent Topic:ServiceNow AI Platform AI agents
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--- title: Knowledge Management AI agents description: The following AI agents are available for Knowledge Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/platform-knowledge-management-ai-agents-overview.html release: australia topic_type: concept last_updated: "2026-08-04" reading_time_minutes: 1 breadcrumb: [ServiceNow AI Platform AI agents, ServiceNow AI Platform, AI agents library, AI agents and agentic workflows, Enable AI Experiences] --- # Knowledge Management AI agents The following AI agents are available for Knowledge Management. - **[KB content consolidation AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/plat-km-kb-content-consolidation-ai-agent.md)** This AI agent detects duplicate articles in Knowledge Management. - **[KB content creation AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/plat-km-kb-content-creation-ai-agent.md)** This AI agent generates a knowledge article from a task record. **Parent Topic:**[ServiceNow AI Platform AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/platform-ai-agents-overview.md)
| title | Knowledge Management AI agents |
| description | The following AI agents are available for Knowledge Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/platform-knowledge-management-ai-agents-overview.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-08-04 |
| reading_time_minutes | 1 |
| breadcrumb | ServiceNow AI Platform AI agentsServiceNow AI PlatformAI agents libraryAI agents and agentic workflowsEnable AI Experiences |