Request a Manager instance
Request a Manager instance from the Multi-instance page to configure multi-instance management.
Before you begin
Note: This feature isn’t supported on Government Community Cloud (GCC), on-premises, and Domain Separated instances.
Role required: sn_ai_governance.ai_steward
About this task
This task can be performed if you're logged in from a sub-prod (managed) instance.
Note: Confirm that the plugin com.glide.mif.mtls is active. If it isn’t active, install the plugin com.glide.mif.mtls by submitting a support request with Now Support for Multi-instance Framework (MIF) features.
Procedure
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Navigate to All > AI Control Tower > Home > Settings > Integrations > Multi-instance.
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Under Request a Manager instance, select Select a Manager instance drop-down and select the manager instance.
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Select Send request.
Result
The request is sent to your Manager instance for approval.
Parent Topic:Multi-instance
--- title: Request a Manager instance description: Request a Manager instance from the Multi-instance page to configure multi-instance management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/request-a-manager-instance.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Multi-instance, Configuring integrations, Configure, AI Control Tower, Establishing AI governance, Enable AI Experiences] --- # Request a Manager instance Request a Manager instance from the Multi-instance page to configure multi-instance management. ## Before you begin **Note:** This feature isn’t supported on Government Community Cloud \(GCC\), on-premises, and Domain Separated instances. Role required: sn\_ai\_governance.ai\_steward ## About this task This task can be performed if you're logged in from a sub-prod \(managed\) instance. **Note:** Confirm that the plugin com.glide.mif.mtls is active. If it isn’t active, install the plugin com.glide.mif.mtls by submitting a support request with Now Support for Multi-instance Framework \(MIF\) features. ## Procedure 1. Navigate to **All** > **AI Control Tower** > **Home** > **Settings** > **Integrations** > **Multi-instance**. 2. Under Request a Manager instance, select **Select a Manager instance** drop-down and select the manager instance. 3. Select **Send request**. ## Result The request is sent to your Manager instance for approval. **Parent Topic:**[Multi-instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/configure-multi-instance.md)
| title | Request a Manager instance |
| description | Request a Manager instance from the Multi-instance page to configure multi-instance management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/request-a-manager-instance.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Multi-instanceConfiguring integrationsConfigureAI Control TowerEstablishing AI governanceEnable AI Experiences |