Request a Manager instance

task australia Updated Sep 10, 2026 1 min read request-a-manager-instance.md
Raw file servicenow.com

Request a Manager instance from the Multi-instance page to configure multi-instance management.

Before you begin

Note: This feature isn’t supported on Government Community Cloud (GCC), on-premises, and Domain Separated instances.

Role required: sn_ai_governance.ai_steward

About this task

This task can be performed if you're logged in from a sub-prod (managed) instance.

Note: Confirm that the plugin com.glide.mif.mtls is active. If it isn’t active, install the plugin com.glide.mif.mtls by submitting a support request with Now Support for Multi-instance Framework (MIF) features.

Procedure

  1. Navigate to All > AI Control Tower > Home > Settings > Integrations > Multi-instance.

  2. Under Request a Manager instance, select Select a Manager instance drop-down and select the manager instance.

  3. Select Send request.

Result

The request is sent to your Manager instance for approval.

Parent Topic:Multi-instance

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