Retail AI agents

---
title: Retail AI agents
description: The following AI agents are available for Retail.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/retail-ai-agents-overview.html
release: australia
topic_type: concept
last_updated: "2026-10-27"
reading_time_minutes: 1
breadcrumb: [Retail, AI agents library, AI agents and agentic workflows, Enable AI Experiences]
---

# Retail AI agents

The following AI agents are available for Retail.

-   **[Store Inquiry AI Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/rahi-retail-store-inquiry-ai-agent.md)**  
The agent resolves retail store inquiries by finding the most relevant solution in similar cases, knowledge articles, and documents. It presents the best match with its source and, based on the user's choice, updates the case.

**Parent Topic:**[ServiceNow AI agents library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-agent-landing-page.md)