Providers and Models

concept australia Updated Sep 10, 2026 1 min read providers-and-models.md
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You can bring your own large language model (LLM) provider and API to use with Now Assist.

Bringing your own large language model enables:

  • Data Privacy & Compliance: Keep sensitive data within your own environment and meet regulatory requirements.
  • Customization: Fine-tune models for domain-specific needs and control behavior.
  • Integration Flexibility: Connect easily with existing infrastructure and preferred cloud providers.
  • Cost Control: Use existing contracts and optimize resource usage to avoid extra charges.
  • Strategic Autonomy: Maintain vendor neutrality and avoid lock-in for future-proofing.

Parent Topic:Large language models on the ServiceNow AI Platform

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