Components installed with ServiceNow AI Lens
Several types of components are installed with the activation of the ServiceNow AI Lens plugin, including user roles.
Roles installed
| Role title [name] | Description | Contains roles |
|---|---|---|
| Lens user [lens_user] | Enables you to use ServiceNow AI Lens. | sn_nowassist_admin.user |
| Lens admin [lens_admin] | Enables you to configure lens actions. | lens_user |
Tables installed
|
Table |
Description |
|---|---|
|
Lens Execution (lens_execution) |
Whenever a record is created or updated by using ServiceNow AI Lens, a record is created in the execution table. This record includes details such as the table from which the UI action is clicked and the editable fields on the form, which are then passed to the Lens app.Note: You can view only records created for or assigned to your user account. |
|
Lens Transaction (lens_transaction) |
If a user performs the analyze action on the ServiceNow AI Lens app, the response received from the large language model (LLM) is stored in the transaction table.Note: You can view only records created for or assigned to your user account. |
These properties exist in the System Properties [sys_properties] table. The admin role is necessary to set system properties.
Note:
To open the System Properties [sys_properties] table, enter sys_properties.list in the navigation filter.
|
System property |
Description |
|---|---|
|
sn_app_lens_core.lens_enable_auto_login |
If true, ServiceNow AI Lens automatically signs in users using their previous token. If false, users are prompted to sign in each time they launch the application.- Type: Boolean
|
|
sn_app_lens_core.sn_lens_repository_url |
Repository URL for downloading ServiceNow AI Lens- Type: String
|
|
sn_app_lens_core.show_lens_action_on_all_tables |
Property to show or hide the Create with Lens or Update with Lens button on all tables, depending on whether it’s set to True or False. If True, includes all tables except those that are specified in the sn_app_lens_core.lens_exclusion_table_list property. If False, includes all tables that are specified in the sn_app_lens_core.lens_inclusion_table_list property.- Type: Boolean
|
|
sn_app_lens_core.lens_inclusion_table_list |
Property to specify the tables that will display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_tables property is set to False. To specify the names of multiple tables, separate the table names with commas.- Type: String
|
|
sn_app_lens_core.lens_exclusion_table_list |
Property to specify the tables that will not display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_tables property is set to true. To specify the names of multiple tables, separate the table names with commas.- Type: String
|
|
sn_app_lens_core.show_lens_action_on_all_catItems |
Property to show or hide the Create with Lens or Update with Lens button on all catalog items, depending on whether it’s set to True or False. If True, includes all catalog items except those that are specified in the sn_app_lens_core.lens_exclusion_catItem_list property. If False, includes all catalog items that are specified in the sn_app_lens_core.lens_inclusion_catItem_list property.- Type: Boolean
|
|
sn_app_lens_core.lens_inclusion_catItem_list |
Property to specify the catalog items that will display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_catItems property is set to False. To specify the names of multiple catalog items, separate the catalog item names with commas.- Type: String
|
|
sn_app_lens_core.lens_exclusion_catItem_list |
Property to specify the catalog items that will not display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_catItems property is set to true. To specify the names of multiple catalog items, separate the catalog item names with commas.- Type: String
|
--- title: Components installed with ServiceNow AI Lens description: Several types of components are installed with the activation of the ServiceNow AI Lens plugin, including user roles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/servicenow-lens/components-installed-sn-lens.html release: australia product: ServiceNow Lens classification: servicenow-lens topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 3 keywords: [Components installed with ServiceNow Lens, Roles installed with ServiceNow Lens, Tables installed with ServiceNow Lens, ServiceNow Lens roles, ServiceNow Lens tables] breadcrumb: [Reference, ServiceNow AI Lens, Generative AI skills, Enable AI Experiences] --- # Components installed with ServiceNow AI Lens Several types of components are installed with the activation of the ServiceNow AI Lens plugin, including user roles. ## Roles installed |Role title \[name\]|Description|Contains roles| |-------------------|-----------|--------------| |Lens user \[lens\_user\]|Enables you to use ServiceNow AI Lens.|sn\_nowassist\_admin.user| |Lens admin \[lens\_admin\]|Enables you to configure lens actions.|lens\_user| ## Tables installed <table id="table_fbz_45z_vdb"><thead><tr><th> Table </th><th> Description </th></tr></thead><tbody><tr><td> Lens Execution \(lens\_execution\) </td><td> Whenever a record is created or updated by using ServiceNow AI Lens, a record is created in the execution table. This record includes details such as the table from which the UI action is clicked and the editable fields on the form, which are then passed to the Lens app.**Note:** You can view only records created for or assigned to your user account. </td></tr><tr><td> Lens Transaction \(lens\_transaction\) </td><td> If a user performs the analyze action on the ServiceNow AI Lens app, the response received from the large language model \(LLM\) is stored in the transaction table.**Note:** You can view only records created for or assigned to your user account. </td></tr></tbody> </table>## System properties installed These properties exist in the System Properties \[sys\_properties\] table. The admin role is necessary to set system properties. **Note:** To open the System Properties \[sys\_properties\] table, enter `sys_properties.list` in the navigation filter. <table id="table_oj2_25n_lkc"><thead><tr><th> System property </th><th> Description </th></tr></thead><tbody><tr><td> sn\_app\_lens\_core.lens\_enable\_auto\_login </td><td> If true, ServiceNow AI Lens automatically signs in users using their previous token. If false, users are prompted to sign in each time they launch the application.- Type: Boolean - Default value: false </td></tr><tr><td> sn\_app\_lens\_core.sn\_lens\_repository\_url </td><td> Repository URL for downloading ServiceNow AI Lens- Type: String - Default value: `https://install.service-now.com/glide/distribution/builds/package/app-signed/` </td></tr><tr><td> sn\_app\_lens\_core.show\_lens\_action\_on\_all\_tables </td><td> Property to show or hide the **Create with Lens** or **Update with Lens** button on all tables, depending on whether it’s set to True or False. If True, includes all tables except those that are specified in the **sn\_app\_lens\_core.lens\_exclusion\_table\_list** property. If False, includes all tables that are specified in the **sn\_app\_lens\_core.lens\_inclusion\_table\_list** property.- Type: Boolean - Default value: true </td></tr><tr><td> sn\_app\_lens\_core.lens\_inclusion\_table\_list </td><td> Property to specify the tables that will display the **Create with Lens** or **Update with Lens** button. This list will be considered when the **sn\_app\_lens\_core.show\_lens\_action\_on\_all\_tables** property is set to False. To specify the names of multiple tables, separate the table names with commas.- Type: String - Default value: None </td></tr><tr><td> sn\_app\_lens\_core.lens\_exclusion\_table\_list </td><td> Property to specify the tables that will not display the **Create with Lens** or **Update with Lens** button. This list will be considered when the **sn\_app\_lens\_core.show\_lens\_action\_on\_all\_tables** property is set to true. To specify the names of multiple tables, separate the table names with commas.- Type: String - Default value: None </td></tr><tr><td> sn\_app\_lens\_core.show\_lens\_action\_on\_all\_catItems </td><td> Property to show or hide the **Create with Lens** or **Update with Lens** button on all catalog items, depending on whether it’s set to True or False. If True, includes all catalog items except those that are specified in the **sn\_app\_lens\_core.lens\_exclusion\_catItem\_list** property. If False, includes all catalog items that are specified in the **sn\_app\_lens\_core.lens\_inclusion\_catItem\_list** property.- Type: Boolean - Default value: true </td></tr><tr><td> sn\_app\_lens\_core.lens\_inclusion\_catItem\_list </td><td> Property to specify the catalog items that will display the **Create with Lens** or **Update with Lens** button. This list will be considered when the **sn\_app\_lens\_core.show\_lens\_action\_on\_all\_catItems** property is set to False. To specify the names of multiple catalog items, separate the catalog item names with commas.- Type: String - Default value: None </td></tr><tr><td> sn\_app\_lens\_core.lens\_exclusion\_catItem\_list </td><td> Property to specify the catalog items that will not display the **Create with Lens** or **Update with Lens** button. This list will be considered when the **sn\_app\_lens\_core.show\_lens\_action\_on\_all\_catItems** property is set to true. To specify the names of multiple catalog items, separate the catalog item names with commas.- Type: String - Default value: None </td></tr></tbody> </table>**Parent Topic:**[ServiceNow AI Lens reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/servicenow-lens/servicenow-lens-reference.md)
| title | Components installed with ServiceNow AI Lens |
| description | Several types of components are installed with the activation of the ServiceNow AI Lens plugin, including user roles. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/servicenow-lens/components-installed-sn-lens.html |
| release | australia |
| product | ServiceNow Lens |
| classification | servicenow-lens |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| keywords | Components installed with ServiceNow LensRoles installed with ServiceNow LensTables installed with ServiceNow LensServiceNow Lens rolesServiceNow Lens tables |
| breadcrumb | ReferenceServiceNow AI LensGenerative AI skillsEnable AI Experiences |