Field types supported
reference australia Updated Sep 10, 2026 1 min read field-types-supported.md
Learn about the field types that are currently supported with the ServiceNow AI Lens application.
The following field types are currently supported with ServiceNow AI Lens:
- name
- due_date
- float
- glide_time
- glide_utc_time
- html
- journal
- journals_input
- longint
- password
- password2
- simple_name_values
- table_name
- translated_html
- translated_text
- boolean
- choice
- decimal
- glide_date
- glide_duration
- insert_timestamp
- integer
- ip_addr
- percent_complete
- phone_number_e164
- price
- script
- script_plain
- string
- string_full_utf8
- url
- reference
- glide_list
For more information about these fields, see Field types reference.
|
Field |
Formatting description |
|---|---|
|
glide_date |
|
|
glide_time |
|
|
glide_utc_time |
The value is populated in the |
|
glide_duration |
Duration is populated in the |
|
due_date |
The value is populated using the formats of glide_date and glide_time, concatenated with a space. |
|
table_name |
The value is only populated when the exact internal name of table is identified. |
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--- title: Field types supported description: Learn about the field types that are currently supported with the ServiceNow AI Lens application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/servicenow-lens/field-types-supported.html release: australia product: ServiceNow Lens classification: servicenow-lens topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, ServiceNow AI Lens, Generative AI skills, Enable AI Experiences] --- # Field types supported Learn about the field types that are currently supported with the ServiceNow AI Lens application. The following field types are currently supported with ServiceNow AI Lens: - name - due\_date - float - glide\_time - glide\_utc\_time - html - journal - journals\_input - longint - password - password2 - simple\_name\_values - table\_name - translated\_html - translated\_text - boolean - choice - decimal - email - glide\_date - glide\_duration - insert\_timestamp - integer - ip\_addr - percent\_complete - phone\_number\_e164 - price - script - script\_plain - string - string\_full\_utf8 - url - reference - glide\_list For more information about these fields, see [Field types reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/r_FieldTypes.md). <table id="table_psc_fs3_mfc"><thead><tr><th> Field </th><th> Formatting description </th></tr></thead><tbody><tr><td> glide\_date </td><td> - Priority 1 - For a glide\_date field type on any record, ServiceNow AI Lens uses the format specified in the date\_format field on a user’s record of a user running the Lens session. - Priority 2 - If no date\_format is specified during user record creation or later, Lens uses the format specified in the system property `glide.sys.date_format`. - Priority 3 - If the system property is not available, the default format `YYYY-MM-DD` is used. </td></tr><tr><td> glide\_time </td><td> - Priority 1 - For a glide\_time field type on any record, ServiceNow AI Lens uses the format specified in the time\_format field on a user’s record of a user running the Lens session. - Priority 2 - If no time\_format is specified during user record creation or later, Lens uses the format specified in the system property `glide.sys.time_format`. - Priority 3 - If the system property is not available, the default format `HH:mm:ss` is used. </td></tr><tr><td> glide\_utc\_time </td><td> The value is populated in the `HH:mm:ss` format. </td></tr><tr><td> glide\_duration </td><td> Duration is populated in the `D HH:mm:ss` format. For example, the duration of 1 day, 2 hours, 30 minutes is populated as 1 02:30:00. </td></tr><tr><td> due\_date </td><td> The value is populated using the formats of glide\_date and glide\_time, concatenated with a space. </td></tr><tr><td> table\_name </td><td> The value is only populated when the exact internal name of table is identified. </td></tr></tbody> </table>**Parent Topic:**[ServiceNow AI Lens reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/servicenow-lens/servicenow-lens-reference.md)
| title | Field types supported |
| description | Learn about the field types that are currently supported with the ServiceNow AI Lens application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/servicenow-lens/field-types-supported.html |
| release | australia |
| product | ServiceNow Lens |
| classification | servicenow-lens |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferenceServiceNow AI LensGenerative AI skillsEnable AI Experiences |