ServiceNow AI Lens skill

---
title: ServiceNow AI Lens skill
description: This skill provides generative AI capabilities to read, understand, respond, and act on visual data such as hand-written texts, images, and websites and take powerful actions to boost productivity.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/servicenow-lens/servicenow-lens-skill.html
release: australia
product: ServiceNow Lens
classification: servicenow-lens
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, ServiceNow AI Lens, Generative AI skills, Enable AI Experiences]
---

# ServiceNow AI Lens skill

This skill provides generative AI capabilities to read, understand, respond, and act on visual data such as hand-written texts, images, and websites and take powerful actions to boost productivity.

This skill is a Platform skill that is enabled by the admin from the ServiceNow AI Lens skill card and enables users to perform the following actions:

-   Create or update ServiceNow records by auto-filling forms using the extracted data.
-   Preview the extracted data.
-   Provide instructions to extract data in a specific way or to get a specific output.
-   Gather insights from multiple images.

## Availability

This skill is available in the workflow and product listed below.

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Workflow

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Product

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Platform

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[ServiceNow AI Lens](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/servicenow-lens/servicenow-lens-landing-page.md)

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</table>## Licensing requirements

The ServiceNow AI Lens application requires a ServiceNow Pro Plus or Enterprise Plus license.