Supporting information for ServiceNow AI Lens

concept australia Updated Sep 10, 2026 1 min read sn-lens-supporting-info.md
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Get a quick overview of the important information that is related to the ServiceNow AI Lens application.

Supported versions

ServiceNow AI Lens is supported from Yokohama Patch 6 and Zurich Patch 1.

Supported user interfaces

To scan artifacts such as images, scanned handwritten notes, Excel sheets, web pages using AI, enable the ServiceNow AI Lens application and then activate the ServiceNow AI Lens skill. For more information, see Configure ServiceNow AI Lens.

The ServiceNow AI Lens application includes the skills that are listed in the following table.

Interface

Skill

  • Core UI
  • Desktop

ServiceNow AI Lens skill

## Licensing requirements

The ServiceNow AI Lens application requires a ServiceNow Pro Plus or Enterprise Plus license.

Application information

Enable the ServiceNow AI Lens (com.sn_ai_lens) app plugin to use the ServiceNow AI Lens skill.

This store app has the following dependencies:

  • ServiceNow AI Lens Core (sn_app_lens_core)
  • ServiceNow Otto for Platform (sn_genai_platform)
Keywords Supporting information for ServiceNow Lens
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