Supporting information for AI Admin Center

concept australia Updated Oct 1, 2026 2 min read supporting-information-now-assist-center.md
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Get a quick overview of the important information that is related to the AI Admin Center application.

Supported versions

AI Admin Center is supported starting with Australia general availability (Patch 2).

AI Admin Center v3.0

Supported user interfaces

The AI Admin Center application supports the Next Experience workspace and the Lux experience user interfaces.

AI Admin Center provides features that enable you to set up of your AI solutions in a unified experience without switching between separate AI applications.

Important: Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see AI Admin Center user experience (Lux UI).

The Next Experience AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see AI Admin Center workspace (Next Experience UI).

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.

Licensing requirements

Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

Application information

AI Admin Center (sn_na_center) is available as a plugin from the ServiceNow Store.

This store app has no dependencies.

For more information, see Configuring AI Admin Center.

Parent Topic:Exploring AI Admin Center

Related topics

AI Admin Center workspace (Next Experience UI)

AI Admin Center user experience (Lux UI)

Keywords AI Admin CenterNow Assist CenterAIAI setup
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