Test a use case
task australia Updated Nov 6, 2026 1 min read test-the-use-case.md
Test a use case with a sample document to verify how well it extracts and processes information. Upload a document from a record or your device, then review the test outputs before saving your results.
Before you begin
Role required: DocIntel Admin [sn_docintel.admin] or DocIntel Manager [sn_docintel.manager]
Procedure
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Select Test a new document.
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Select a document:
|
Option |
Description |
|---|---|
|
Upload from record |
|
|
Upload from this device |
|
**Tip:** Select the **Open in a new tab** button \(\[Omitted image "cu-new-tab.png"\] Alt text: Open in new tab icon.\) to view the document in a larger workspace on a separate browser tab.
The Test Outputs screen appears.
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Review the performance of the skill for the test document.
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Select Save and continue.
What to do next
75 lines · 2.2 KB
---
title: Test a use case
description: Test a use case with a sample document to verify how well it extracts and processes information. Upload a document from a record or your device, then review the test outputs before saving your results.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/test-the-use-case.html
release: australia
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Set up a use case, Information Extraction skill, Configure, Content Understanding, Generative AI skills, Enable AI Experiences]
---
# Test a use case
Test a use case with a sample document to verify how well it extracts and processes information. Upload a document from a record or your device, then review the test outputs before saving your results.
## Before you begin
Role required: DocIntel Admin \[sn\_docintel.admin\] or DocIntel Manager \[sn\_docintel.manager\]
## Procedure
1. Select **Test a new document**.
2. Select a document:
<table id="table_i25_b2f_y2c"><thead><tr><th>
Option
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Upload from record
</td><td>
1. Select **Upload from record**.
2. Enter search criteria in the search field.
3. Select a record from the list.
This option appears only when a target table is selected for the use case.
</td></tr><tr><td>
Upload from this device
</td><td>
1. Select **Upload from this device**.
2. Select **Add file**.
3. Select a file and select **Open**.
4. Select **Upload**.
</td></tr></tbody>
</table>3. Select **Continue**.
**Tip:** Select the **Open in a new tab** button \(\[Omitted image "cu-new-tab.png"\] Alt text: Open in new tab icon.\) to view the document in a larger workspace on a separate browser tab.
The Test Outputs screen appears.
4. Review the performance of the skill for the test document.
5. Select **Save and continue**.
## What to do next
1. [Add integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-integration.md)
2. [Review and activate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/review-and-activate.md)
| title | Test a use case |
| description | Test a use case with a sample document to verify how well it extracts and processes information. Upload a document from a record or your device, then review the test outputs before saving your results. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/test-the-use-case.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Set up a use caseInformation Extraction skillConfigureContent UnderstandingGenerative AI skillsEnable AI Experiences |