Vulnerability exposure analysis AI agent

---
title: Vulnerability exposure analysis AI agent
description: This Unified Security Exposure Management agent assesses vulnerability on business services or configuration items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/usem-vulnerability-exposure-analysis-ai-agent.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Unified Security Exposure Management AI agents, Unified Security Exposure Management AI agents, AI agents library, AI agents and agentic workflows, Enable AI Experiences]
---

# Vulnerability exposure analysis AI agent

This Unified Security Exposure Management agent assesses vulnerability on business services or configuration items.

## Workflow

1.  Determine whether the user is asking about CISA Known Exploitable Vulnerabilities, specific CVE/vulnerability IDs, configuration item names, or business service names.
2.  Call the matching tool based on the input type to retrieve vulnerability data, impact assessments, or CISA KEV information.
3.  Display the findings, then offer to help with additional tasks:
    -   Check CISA KEVs
    -   Assess CVE impact
    -   Evaluate vulnerabilities against a business service or CI
    -   Provide more detail on a vulnerability
    -   Create watch topics
4.  Follow-up until the user indicates they're finished.

<table><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Allow third party to access this AI agent

</td><td>

When enabled, third-party AI agents can use this agent. This value is off \(false\) by default. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the External discoverable field.

</td></tr><tr><td>

Allow AI specialists to access this AI agent

</td><td>

When enabled, AI specialists can use this agent. This value is off \(false\) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the Specialist enabled field.

</td></tr><tr><td>

Manage long-term memory

</td><td>

When enabled, all previous user interactions are used as context for the LLM. This value is off \(false\) by default. This setting is defined by the **sn\_aia.ltm.enable\_long\_term\_memory** system property. For more information, see [ServiceNow Otto AI agents reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-aia-reference.md).

</td></tr><tr><td>

Tools

</td><td>

-   **Scripts**

Analyze CVE impact

Check for recent CISA KEVs

Create a watch topic

Get more information about a vulnerability

Summarize business service vulnerabilities

Summarize CI vulnerabilities


</td></tr><tr><td>

Allowed user roles The specific user roles that can access this AI agent.

</td><td>

sn\_vul.vulnerability\_analyst, sn\_vul.vulnerability\_admin

</td></tr><tr><td>

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

</td><td>

sn\_vul.read\_all, cmdb\_read, sn\_vul.create\_watch\_topic

</td></tr><tr><td>

Triggers

</td><td>

Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-trigger-aia.md).

</td></tr><tr><td>

Channels

</td><td>

Enable the AI agent for the ServiceNow Otto panel.

</td></tr><tr><td>

Used in agentic workflows

</td><td>

Assess vulnerability exposure

</td></tr></tbody>
</table>Learn more about Unified Security Exposure Management at [Unified Security Exposure Management \(USEM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/security-management/unified-security-exposure-management-landing-page.md).

**Parent Topic:**[Unified Security Exposure Management AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/usem-ai-agents-overview.md)