Using Content Understanding
concept australia Updated Jul 13, 2026 1 min read using-content-understanding.md
Use Content Understanding to process and extract meaning from unstructured content in your ServiceNow instance. This section provides an overview of the workflow and links to the tasks required to complete the process.
Related topics
Keywords use
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--- title: Using Content Understanding description: Use Content Understanding to process and extract meaning from unstructured content in your ServiceNow instance. This section provides an overview of the workflow and links to the tasks required to complete the process. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/using-content-understanding.html release: australia topic_type: concept last_updated: "2026-07-13" reading_time_minutes: 1 keywords: [use] breadcrumb: [Content Understanding, Generative AI skills, Enable AI Experiences] --- # Using Content Understanding Use Content Understanding to process and extract meaning from unstructured content in your ServiceNow instance. This section provides an overview of the workflow and links to the tasks required to complete the process. **Related topics** [Use Content insights AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/use-content-insights-ai-agent.md)
| title | Using Content Understanding |
| description | Use Content Understanding to process and extract meaning from unstructured content in your ServiceNow instance. This section provides an overview of the workflow and links to the tasks required to complete the process. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/using-content-understanding.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-07-13 |
| reading_time_minutes | 1 |
| keywords | use |
| breadcrumb | Content UnderstandingGenerative AI skillsEnable AI Experiences |