Using AI Analytics

---
title: Using AI Analytics
description: The AI Analytics dashboard provides indicators and breakdowns that help monitor the performance of generative AI features, capabilities, and skills active on your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/using-now-assist-analytics.html
release: australia
topic_type: concept
last_updated: "2026-09-30"
reading_time_minutes: 1
keywords: [Now Assist Analytics, dashboard, GenAI, GenerativeAI, sn\_na\_analytics\_admin, sn\_na\_analytics\_viewer]
breadcrumb: [Analyzing AI performance, Exploring AI Admin Hub, AI Admin Hub, Generative AI skills, Enable AI Experiences]
---

# Using AI Analytics

The AI Analytics dashboard provides indicators and breakdowns that help monitor the performance of generative AI features, capabilities, and skills active on your instance.

Access the dashboard by navigating to **All** > **AI Admin Hub** > **Performance**.

You must have one of these roles to view the dashboard:

-   Now Assist Analytics Admin \[sn\_na\_analytics.admin\]
-   Now Assist Analytics Viewer \[sn\_na\_analytics.viewer\]

The following pages explain the available analytics in more detail.

-   **[Usage and adoption](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/usage-and-adoption.md)**  
The Usage and adoption dashboard page contains key usage and performance indicators that help you evaluate AI adoption in your organization.
-   **[Skills performance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/skill-usage.md)**  
Use the Skills performance dashboard page to view usage and performance indicators of active AI skills.
-   **[AI Guardian analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-guardian-analytics.md)**  
Monitor the performance of guardrails enabled through AI Guardian.
-   **[User search analyzer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/user-search-analyser.md)**  
Gain insights into user search queries and AI-powered search results.
-   **[ServiceNow Otto context menu analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-context-menu-analytics.md)**  
Monitor the usage and performance of the ServiceNow Otto context menu.

**Parent Topic:**[Analyzing AI performance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-analytics.md)