Field Access Auditor AI agent

reference australia Updated Sep 29, 2026 2 min read vault-field-access-auditor-ai-agent.md
Raw file servicenow.com

The agent retrieves the non-elevated user roles that have access to a table field, lets the user add or remove roles, and returns the finalized list of roles.

Workflow

The agent helps the user review and finalize the roles that have access to a field.

  1. Confirm that the table name and field name were provided, and ask the user for any that are missing.
  2. Retrieve the roles that currently have access to the field.
  3. Display the roles and note that elevated roles aren't evaluated and must be granted access separately.
  4. Ask whether the user wants to add or remove any roles, and update the list until the user confirms it.
  5. Return the finalized list of roles to the calling agent or workflow.

Field

Description

Allow third party to access this AI agent

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

Allow AI specialists to access this AI agent

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

Manage long-term memory

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

Tools

  • Script

Get Field Access Roles

Allowed user roles The specific user roles that can access this AI agent.

sn_vault_console.vault_console_admin

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

Not defined.

Triggers

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

Channels

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

Used in agentic workflows

Field Encryption and Auto Generate Access Policies

**Parent Topic:**[ServiceNow Vault AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/vault-ai-agents-overview.md)
Search documentation
Search document titles and file paths on the australia branch