Real Time Anonymization\(RTA\) Test AI agent

reference australia Updated Sep 29, 2026 1 min read vault-real-time-anonymization-rta-test-agent-ai-agent.md
Raw file servicenow.com

The agent tests Real-Time Anonymization (RTA) by taking a text string from the user and returning the anonymized version.

Workflow

The agent helps the user see how Real-Time Anonymization treats sample text.

  1. Ask the user for the text string to test.
  2. Anonymize the string.
  3. Display the original string, the anonymized string, and the intermediate results.
  4. Let the user repeat the test as many times as needed.

Field

Description

Allow third party to access this AI agent

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

Allow AI specialists to access this AI agent

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

Manage long-term memory

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

Tools

  • Script

Real time anonymization(RTA) Test Script Tool

Allowed user roles The specific user roles that can access this AI agent.

data_discovery_admin,data_privacy_admin, sn_data_discovery.data_discovery_admin

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

Not defined.

Triggers

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

Channels

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

Used in agentic workflows

Realtime Anonymization(RTA) Policy Creation Agentic Workflow

**Parent Topic:**[ServiceNow Vault AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/vault-ai-agents-overview.md)
Search documentation
Search document titles and file paths on the australia branch