Components installed with AI Cost Management
Several types of components are installed with activation of the sn_itam_aicm plugin, including user roles, scheduled jobs, and tables.
Roles installed
|
Role title [name] |
Description |
Contains roles |
|---|---|---|
|
AI cost administrator [ai_cost_admin] |
This role has full access to the AI Cost Management application. This role is required for all administrative functions, such as setting up integrations with AI SaaS providers. |
none |
|
Scheduled job |
Description |
|---|---|
|
AICM - Alert Evaluation |
Runs at 10:00 UTC daily to evaluate spend against set thresholds on spend limits. Creates alerts when thresholds are exceeded. |
|
AICM - Anthropic Spend Limits Pull |
Runs at 00:00 UTC daily to pull user spend limits from Anthropic. |
|
AICM - Anthropic Usage Pull |
Runs at 2:00 UTC daily to pull usage data from Anthropic. |
|
AICM - Daily Licensing Counts |
Runs at 12:00 UTC daily to publish the AI Cost Management license counts to the Licensing Resource Counts [itam_licensing_resource_counts] table |
|
AICM - Dimensional Roll Up |
Runs at 6:00 UTC daily to roll up entity-level spend to higher level entities. |
|
AICM - Microsoft Copilot Usage Pull |
Runs at 2:30 daily to pull usage data from Copilot. |
|
AICM - Normalize Discovered AI Models |
Runs at 13:00 UTC daily. Normalizes Anthropic model names to model names in ServiceNow. |
|
AICM - Normalize Discovered Products |
Runs at 14:00 UTC daily. Normalizes consumption product names to product names in ServiceNow. |
|
AICM - Normalize Discovered Users |
Runs at 12:00 UTC daily. Normalizes user names from AI accounts to users in ServiceNow, by user ID, email, and then name. |
|
AICM - Spend Limit Snapshot |
Runs at 5:00 UTC monthly. Reads the Alert Configuration [alert_config] table and saves that as a monthly snapshot to the Spend Limit Snapshot table. |
|
Table |
Description |
|---|---|
|
AI model [aicm_ai_model] |
AI models whose usage is tracked. |
|
Consumer AI usage aggregate [aicm_ai_usage_aggregatel] |
Aggregation of all AI spend |
|
Consumer AI usage [aicm_ai_usage_daily] |
Daily user consumption |
|
Alert [aicm_alert] |
Generated alert information |
|
Alert configuration [aicm_alert_config] |
Alert configuration information for the current month. A snapshot is taken each month and stored in the Spend Limit Snapshot table [aicm_spend_limit_snapshot] to preserve history. |
|
Alert dismissal [aicm_alert_dismissal] |
Populated when a user dismisses an alert from the UI. |
|
Custom AI model [aicm_custom_ai_model] |
Custom AI models whose usage is tracked. |
|
Discovered AI model [aicm_discovered_ai_model] |
AI model discovered during data ingestion. |
|
Discovered AI product [aicm_discovered_product] |
AI product discovered during data ingestion. |
|
Discovered AI service [aicm_discovered_product] |
AI service discovered during data ingestion. |
|
AICM discovered user [aicm_discovered_user] |
User discovered during data ingestion. |
|
AICM integration [aicm_integration_account] |
AI account information based on an integration. |
|
Consumer AI usage by dimension grouping[aicm_nd_ai_usage] |
Populated by the Dimensional Roll Up job. Holds data displayed in top-level Usage pages. |
|
AI usage by user[aicm_user_ai_usage] |
AI usage information for a given user. |
|
Spend limit snapshot[aicm_spend_limit_snapshot] |
Stores monthly spend limit snapshots. |
|
Subscription[aicm_subscription] |
Subscription information per user. |
|
Subscription aggregate[aicm_subscription_aggregate] |
Monthly history of subscription. |
|
Subscription cost[aicm_subscription_cost] |
Tenant-wide seat count for purchased, assigned, and available seats and monthly seat cost. |
|
User spend limit[aicm_user_spend_limit] |
User spend limit information. |
|
AICM licensing cost breakdownaicm_licensing_cost_breakdown |
Daily USD spend per account that makes up the published consumption license count. |
|
AICM licensing user breakdownaicm_lcensing_user_breakdown |
Distinct subscription users that make up the published subscription-users license count. |
--- title: Components installed with AI Cost Management description: Several types of components are installed with activation of the sn\_itam\_aicm plugin, including user roles, scheduled jobs, and tables. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/asset-management/installed-with-ai-cost-management.html release: australia product: Asset Management classification: asset-management topic_type: reference last_updated: "2026-09-29" reading_time_minutes: 2 breadcrumb: [Reference, AI Cost Management, IT Asset Management, Asset Management] --- # Components installed with AI Cost Management Several types of components are installed with activation of the sn\_itam\_aicm plugin, including user roles, scheduled jobs, and tables. ## Roles installed <table id="table_zk1_hkd_xjc"><thead><tr><th> Role title \[name\] </th><th> Description </th><th> Contains roles </th></tr></thead><tbody><tr><td> AI cost administrator \[ai\_cost\_admin\] </td><td> This role has full access to the AI Cost Management application. This role is required for all administrative functions, such as setting up integrations with AI SaaS providers. </td><td> none </td></tr></tbody> </table>## Scheduled jobs installed <table id="table_uhg_l2y_skc"><thead><tr><th> Scheduled job </th><th> Description </th></tr></thead><tbody><tr><td> AICM - Alert Evaluation </td><td> Runs at 10:00 UTC daily to evaluate spend against set thresholds on spend limits. Creates alerts when thresholds are exceeded. </td></tr><tr><td> AICM - Anthropic Spend Limits Pull </td><td> Runs at 00:00 UTC daily to pull user spend limits from Anthropic. </td></tr><tr><td> AICM - Anthropic Usage Pull </td><td> Runs at 2:00 UTC daily to pull usage data from Anthropic. </td></tr><tr><td> AICM - Daily Licensing Counts </td><td> Runs at 12:00 UTC daily to publish the AI Cost Management license counts to the Licensing Resource Counts \[itam\_licensing\_resource\_counts\] table </td></tr><tr><td> AICM - Dimensional Roll Up </td><td> Runs at 6:00 UTC daily to roll up entity-level spend to higher level entities. </td></tr><tr><td> AICM - Microsoft Copilot Usage Pull </td><td> Runs at 2:30 daily to pull usage data from Copilot. </td></tr><tr><td> AICM - Normalize Discovered AI Models </td><td> Runs at 13:00 UTC daily. Normalizes Anthropic model names to model names in ServiceNow. </td></tr><tr><td> AICM - Normalize Discovered Products </td><td> Runs at 14:00 UTC daily. Normalizes consumption product names to product names in ServiceNow. </td></tr><tr><td> AICM - Normalize Discovered Users </td><td> Runs at 12:00 UTC daily. Normalizes user names from AI accounts to users in ServiceNow, by user ID, email, and then name. </td></tr><tr><td> AICM - Spend Limit Snapshot </td><td> Runs at 5:00 UTC monthly. Reads the Alert Configuration \[alert\_config\] table and saves that as a monthly snapshot to the Spend Limit Snapshot table. </td></tr></tbody> </table>## Tables installed <table id="table_whg_l2y_skc"><thead><tr><th> Table </th><th> Description </th></tr></thead><tbody><tr><td> AI model \[aicm\_ai\_model\] </td><td> AI models whose usage is tracked. </td></tr><tr><td> Consumer AI usage aggregate \[aicm\_ai\_usage\_aggregatel\] </td><td> Aggregation of all AI spend </td></tr><tr><td> Consumer AI usage \[aicm\_ai\_usage\_daily\] </td><td> Daily user consumption </td></tr><tr><td> Alert \[aicm\_alert\] </td><td> Generated alert information </td></tr><tr><td> Alert configuration \[aicm\_alert\_config\] </td><td> Alert configuration information for the current month. A snapshot is taken each month and stored in the Spend Limit Snapshot table \[aicm\_spend\_limit\_snapshot\] to preserve history. </td></tr><tr><td> Alert dismissal \[aicm\_alert\_dismissal\] </td><td> Populated when a user dismisses an alert from the UI. </td></tr><tr><td> Custom AI model \[aicm\_custom\_ai\_model\] </td><td> Custom AI models whose usage is tracked. </td></tr><tr><td> Discovered AI model \[aicm\_discovered\_ai\_model\] </td><td> AI model discovered during data ingestion. </td></tr><tr><td> Discovered AI product \[aicm\_discovered\_product\] </td><td> AI product discovered during data ingestion. </td></tr><tr><td> Discovered AI service \[aicm\_discovered\_product\] </td><td> AI service discovered during data ingestion. </td></tr><tr><td> AICM discovered user \[aicm\_discovered\_user\] </td><td> User discovered during data ingestion. </td></tr><tr><td> AICM integration \[aicm\_integration\_account\] </td><td> AI account information based on an integration. </td></tr><tr><td> Consumer AI usage by dimension grouping\[aicm\_nd\_ai\_usage\] </td><td> Populated by the Dimensional Roll Up job. Holds data displayed in top-level Usage pages. </td></tr><tr><td> AI usage by user\[aicm\_user\_ai\_usage\] </td><td> AI usage information for a given user. </td></tr><tr><td> Spend limit snapshot\[aicm\_spend\_limit\_snapshot\] </td><td> Stores monthly spend limit snapshots. </td></tr><tr><td> Subscription\[aicm\_subscription\] </td><td> Subscription information per user. </td></tr><tr><td> Subscription aggregate\[aicm\_subscription\_aggregate\] </td><td> Monthly history of subscription. </td></tr><tr><td> Subscription cost\[aicm\_subscription\_cost\] </td><td> Tenant-wide seat count for purchased, assigned, and available seats and monthly seat cost. </td></tr><tr><td> User spend limit\[aicm\_user\_spend\_limit\] </td><td> User spend limit information. </td></tr><tr><td> AICM licensing cost breakdownaicm\_licensing\_cost\_breakdown </td><td> Daily USD spend per account that makes up the published consumption license count. </td></tr><tr><td> AICM licensing user breakdownaicm\_lcensing\_user\_breakdown </td><td> Distinct subscription users that make up the published subscription-users license count. </td></tr></tbody> </table>
| title | Components installed with AI Cost Management |
| description | Several types of components are installed with activation of the sn\_itam\_aicm plugin, including user roles, scheduled jobs, and tables. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/asset-management/installed-with-ai-cost-management.html |
| release | australia |
| product | Asset Management |
| classification | asset-management |
| topic_type | reference |
| last_updated | 2026-09-29 |
| reading_time_minutes | 2 |
| breadcrumb | ReferenceAI Cost ManagementIT Asset ManagementAsset Management |