Transfer order line asset tracking

As transfer order line actions are triggered, the stock information and states of any affected assets are updated. Consumables and non-consumables are tracked differently.

When an asset is included in a transfer order line, the following takes place:

A substate field on the asset form changes to reflect the transfer order line states
The Active TO option on the asset form is automatically selected to show that the asset is part of a transfer order and cannot be added to multiple transfer orders
The asset is removed from the pool of available assets and changed to a state of In Stock Pending Transfer
Transfer order line asset tracking of non-consumables
When transfer order line stages change for non-consumables, it affects asset substates.
Transfer order line asset tracking consumables
When a consumable is added to a transfer order line, the stock for the consumable is split into two records and the transfer order links to the newly created stock line.

Parent Topic:Manage transfer order

Related topics

Transfer order flow

Transfer order tasks

Customize transfer order line tasks

Transfer assets using transfer orders

Delete a transfer order

Delete a transfer order line

Return items received in a transfer order

title	Transfer order line asset tracking
description	As transfer order line actions are triggered, the stock information and states of any affected assets are updated. Consumables and non-consumables are tracked differently.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/it-asset-management/asset-management/r\_TransferOrderLineAssetTracking.html
release	australia
product	Asset Management
classification	asset-management
topic_type	reference
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	Manage transfer orderUseBase Asset ManagementCommon applicationsAsset Management