Retire assets

task australia Updated Sep 10, 2026 1 min read t_RetiringAssets.md
Raw file servicenow.com

You can retire an asset at any time.

Before you begin

Role required: asset

About this task

After you change the state of an asset to Retired, the Substate field is active. When you retire an asset, the status of related CIs also changes to Retired. Selecting a substate is not required, but can be helpful for tracking and reporting.

Note: When you manually change the state of the asset from Retired to any other value such as In use the asset becomes active again.

Procedure

  1. Navigate to All > Asset > Portfolios > All Assets.

  2. In State, select Retired.

  3. In Substate, select Disposed, Sold, Donated, or Vendor Credit.

  4. Click Update.

Parent Topic:Work with Asset and CI

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