Cloud Cost Management

---
title: Cloud Cost Management
description: ServiceNow Cloud Cost Management application \(formerly Cloud Insights\) gives you visibility and control of your cloud usage and costs. It helps you discover all your cloud resources, break down cloud spend by cost center, business service, and other entities. You also get recommendations on how to reduce cloud spend and automate repetitive cost optimization tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/cloud-cost-management/cloud-insights-landing-page.html
release: australia
product: Cloud Cost Management
classification: cloud-cost-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [IT Asset Management, Asset Management]
---

# Cloud Cost Management

ServiceNow® Cloud Cost Management application \(formerly Cloud Insights\) gives you visibility and control of your cloud usage and costs. It helps you discover all your cloud resources, break down cloud spend by cost center, business service, and other entities. You also get recommendations on how to reduce cloud spend and automate repetitive cost optimization tasks.

Watch this short video for an introduction to the Cloud Cost Management application.

\[Omitted video\] Description: Introduction to the Cloud Cost Management application.

Cloud Cost Management gives you visibility and control over your cloud spending with these capabilities:

-   Discover all cloud resources across your environment
-   Analyze cloud costs by cost center, business service, and custom entity
-   Receive recommendations to reduce unnecessary spending
-   Automate repetitive cost optimization tasks

For complete visibility into both cloud and software license spending, use Cloud Cost Management alongside Software Asset Management. For further details, see [Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/explore-sam-workspace.md).

Use the Asset Management Executive dashboard to track critical performance indicators for Cloud Cost Management across a unified view. For further details, see [Visibility into Cloud Cost Management KPIs using the Asset Management Executive Dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/itam-exec-dashboard-cloudinsights.md).

**Important:** Cloud Cost Management 8.0.0 and earlier versions are in the Planned Deprecation phase \(see [Deprecation Process](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) for more details\). These versions won’t be available on the ServiceNow Store for download and installation for new deployments, but continue to be supported for existing deployments.

<table id="ci-flow" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn the key features and business value that the Cloud Cost Management application offers.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/exploring-cloud-insights.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Activate Cloud Cost Management supporting plugins, features, and assign roles to enable additional setup activities.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/configuring-cloud-insights.md)

</td><td>

[Use\[Omitted image "bus-manage.svg"\] Alt text:Automate and streamline manual processes by automating cloud tasks.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/using-cloud-insights.md)

</td></tr><tr><td>

[Cloud Cost Management Infra Stack\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Learn the key features and business value that the Cloud Cost Management Infra Stack application offers.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/ccm-infra-stack.md)

</td><td colspan="2">

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about the roles, domain separation, and service categories in Cloud Cost Management.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/reference-cloudinsights.md)

</td></tr></tbody>
</table>## Learn

[What is cloud cost management \(CCM\)?](https://www.servicenow.com/products/cloud-cost-management.html)

## Troubleshoot and get help

-   [Ask or answer questions in the Cloud Cost Management ServiceNow Community](https://www.servicenow.com/community/cloud-insights/ct-p/cloud-insights)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)