Admin center overview for Enterprise Asset Workspace

Use the Admin center view in the Enterprise Asset Workspace to perform all your configuration and administrative tasks.

Only the Enterprise admin [sn_eam.enterprise_admin] and the Enterprise asset manager [sn_eam.enterprise_asset_manager] roles can view and perform operations in the Admin center view.

Use the Admin center to perform the following tasks:

Configure model and asset tabs
Create model categories
Create and import classification codes
Create sources for classification codes
Create linear asset types
Create stockroom types
Import enterprise models and assets
Workflow assignments
Create and view task rate and labor rate cards
Create configuration values for risk likelihood, risk impact, and risk scores
Create shipment carriers
Integrate with third-party shipping carriers
Create a knowledge article
Opt-in to Enterprise Asset Management
Create failure and resolution codes
Set up the configurations to monitor the key performance indicators (KPIs) of the enterprise assets

[Omitted image "admin-view-eam.png"] Alt text: Admin view

title	Admin center overview for Enterprise Asset Workspace
description	Use the Admin center view in the Enterprise Asset Workspace to perform all your configuration and administrative tasks.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/admin-center-overview-eam.html
release	australia
product	Enterprise Asset Management
classification	enterprise-asset-management
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	1
breadcrumb	Enterprise Asset WorkspaceExploreEnterprise Asset ManagementAsset Management