Create a catalog request for onboarding multiple assets
Create a catalog request for onboarding multiple assets on a single model.
Before you begin
Role required: enterprise_asset_technician
About this task
A minimum of one asset is required to submit a catalog request. Each catalog request may include a maximum of 50 assets.
Procedure
-
Navigate to Service Portal > Request Something > Enterprise Asset Lifecycle.
You can also navigate to the Enterprise Asset Lifecycle via the Service Catalog.
-
Select Assets Onboarding.
The Asset Onboarding page opens.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Due by |
Date by when the asset onboarding must be complete.This field is optional. |
|
Requested for |
Person for whom the asset is requested.This field is optional. |
|
Stockroom |
Select a stockroom for the assets. |
|
Is new model? |
Select this check box for a new model you want to create. Once selected, enter the following information.- Manufacturer
|
|
Model |
Select an existing model record for the assets. |
|
Add |
Select to enter information for creating new assets. In the Add Row dialog box, enter the following information and then select Add:
Note: The above information is collected for creating an asset. The asset record gets created Enterprise Asset Workspace by the enterprise asset manager. |
After the catalog request is submitted, a requested item is created. An asset onboarding task is also created associated to the requested item which triggers the multi-asset playbook.
What to do next
The enterprise_asset_manager role can launch the multi-asset playbook from the Enterprise Asset Workspace.
---
title: Create a catalog request for onboarding multiple assets
description: Create a catalog request for onboarding multiple assets on a single model.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-asset-onboard-catalog-req.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Service Catalog for Enterprise Asset Management requests and flows, Enterprise Asset Management, Asset Management]
---
# Create a catalog request for onboarding multiple assets
Create a catalog request for onboarding multiple assets on a single model.
## Before you begin
Role required: enterprise\_asset\_technician
## About this task
A minimum of one asset is required to submit a catalog request. Each catalog request may include a maximum of 50 assets.
## Procedure
1. Navigate to **Service Portal** > **Request Something** > **Enterprise Asset Lifecycle**.
You can also navigate to the **Enterprise Asset Lifecycle** via the Service Catalog.
2. Select **Assets Onboarding**.
The Asset Onboarding page opens.
3. On the form, fill in the fields.
<table id="choicetable_isk_ybf_gzb"><thead><tr><th align="left" id="d198654e92">
Field
</th><th align="left" id="d198654e95">
Description
</th></tr></thead><tbody><tr><td id="d198654e101">
**Due by**
</td><td>
Date by when the asset onboarding must be complete.This field is optional.
</td></tr><tr><td id="d198654e112">
**Requested for**
</td><td>
Person for whom the asset is requested.This field is optional.
</td></tr><tr><td id="d198654e123">
**Stockroom**
</td><td>
Select a stockroom for the assets.
</td></tr><tr><td id="d198654e132">
**Is new model?**
</td><td>
Select this check box for a new model you want to create. Once selected, enter the following information.- Manufacturer
- Model name
- Model number
- Short description
**Note:** The above information is collected for creating a model record. The model record gets created in the Enterprise Asset Workspace.
</td></tr><tr><td id="d198654e161">
**Model**
</td><td>
Select an existing model record for the assets.
</td></tr><tr><td id="d198654e170">
**Add**
</td><td>
Select to enter information for creating new assets. In the Add Row dialog box, enter the following information and then select **Add**:
- Serial number
- Asset tag
- MAC address
- RFID tag
- Comments
To enter another asset, select **Add** again.
**Note:** The above information is collected for creating an asset. The asset record gets created Enterprise Asset Workspace by the enterprise asset manager.
</td></tr></tbody>
</table>4. Select **Submit**.
After the catalog request is submitted, a requested item is created. An asset onboarding task is also created associated to the requested item which triggers the multi-asset playbook.
## What to do next
The enterprise\_asset\_manager role can launch the multi-asset playbook from the Enterprise Asset Workspace.
| title | Create a catalog request for onboarding multiple assets |
| description | Create a catalog request for onboarding multiple assets on a single model. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-asset-onboard-catalog-req.html |
| release | australia |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Service Catalog for Enterprise Asset Management requests and flowsEnterprise Asset ManagementAsset Management |