Create a TCO report in Enterprise Asset Workspace
Create a TCO report to compare the actual or projected TCO of assets or to compare the actual or projected asset TCO with the benchmark cost of the enterprise model.
Before you begin
Role required: sn_eam.enterprise_asset_manager
Procedure
-
Navigate to Enterprise Asset Workspace > Asset analytics > Asset TCO.
-
Select Newon the right side of the page.
|
Field |
Description |
|---|---|
|
Name |
Name of the report. |
|
Type |
The type of report. Choose from the following options:- TCO comparison: Evaluates cost of multiple group of assets with each other.
|
|
Report Table |
The table this report is based on. This is a read-only field with the value Enterprise asset. |
|
Total cost type |
The total cost type of the report. - Actual TCO: The TCO value of the selected asset. - If both Actual TCO and Real time report check boxes are selected, the generated TCO report is real-time based on the Real time report selection. - If only Actual TCO is selected, the generated TCO report is offline.
|
|
Description |
Description of the report. |
|
Show benchmark |
Shows the benchmark threshold on the TCO comparison report. This field appears only if you select TCO comparison as your report type. |
|
Benchmark model |
The enterprise model for the benchmark threshold. |
|
Real time report |
When selected, generates real-time data on the report. You can deselect this check box to make it an offline report. |
|
Workspace |
The workspace that you are currently logged into. By default, the value for this field is EAM. This is a read-only field. |
The report is created and the TCO report sources related list appears. You can now add the report sources.
Parent Topic:Create and manage enterprise assets
---
title: Create a TCO report in Enterprise Asset Workspace
description: Create a TCO report to compare the actual or projected TCO of assets or to compare the actual or projected asset TCO with the benchmark cost of the enterprise model.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-eam-tco-report.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Create and manage enterprise assets, Managing enterprise models and assets, Enterprise Asset Management, Asset Management]
---
# Create a TCO report in Enterprise Asset Workspace
Create a TCO report to compare the actual or projected TCO of assets or to compare the actual or projected asset TCO with the benchmark cost of the enterprise model.
## Before you begin
Role required: sn\_eam.enterprise\_asset\_manager
## Procedure
1. Navigate to **Enterprise Asset Workspace** > **Asset analytics** > **Asset TCO**.
2. Select **New**on the right side of the page.
<table id="choicetable_xfs_scj_hzb"><thead><tr><th align="left" id="d100304e71">
Field
</th><th align="left" id="d100304e74">
Description
</th></tr></thead><tbody><tr><td id="d100304e80">
**Name**
</td><td>
Name of the report.
</td></tr><tr><td id="d100304e89">
**Type**
</td><td>
The type of report. Choose from the following options:- TCO comparison: Evaluates cost of multiple group of assets with each other.
- TCO vs benchmark: Evaluates how efficiently an asset or group of assets is managed in relation to industry or market standards.
</td></tr><tr><td id="d100304e106">
**Report Table**
</td><td>
The table this report is based on. This is a read-only field with the value **Enterprise asset**.
</td></tr><tr><td id="d100304e121">
**Total cost type**
</td><td>
The total cost type of the report. - Actual TCO: The TCO value of the selected asset.
- If both Actual TCO and Real time report check boxes are selected, the generated TCO report is real-time based on the Real time report selection.
- If only Actual TCO is selected, the generated TCO report is offline.
- Projected TCO: This value is referenced from the following formulas and the generated report is only offline.
- When useful life of the asset is equal to or greater than asset life, the Projected TCO \(at end of life\) is calculated by using the following formula: `Normalized TCO * Useful life`, where Normalized TCO \(TCO per month\) is `(Purchase cost / Useful life) + (Sum of operational cost / Asset life)`.
- When useful life of the asset is lower than asset life, the Projected TCO \(at end of life\) is calculated by using the following formula:`Normalized TCO * Asset life`, where Normalized TCO \(TCO per month\) is `(Purchase cost + Sum of operational cost) / Asset life)`.
</td></tr><tr><td id="d100304e167">
**Description**
</td><td>
Description of the report.
</td></tr><tr><td id="d100304e176">
**Show benchmark**
</td><td>
Shows the benchmark threshold on the TCO comparison report.
This field appears only if you select TCO comparison as your report type.
</td></tr><tr><td id="d100304e191">
**Benchmark model**
</td><td>
The enterprise model for the benchmark threshold.
</td></tr><tr><td id="d100304e203">
**Real time report**
</td><td>
When selected, generates real-time data on the report. You can deselect this check box to make it an offline report.
</td></tr><tr><td id="d100304e212">
**Workspace**
</td><td>
The workspace that you are currently logged into. By default, the value for this field is **EAM**. This is a read-only field.
</td></tr></tbody>
</table>3. Select **Save**.
The report is created and the TCO report sources related list appears. You can now add the report sources.
**Parent Topic:**[Create and manage enterprise assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-manage-enterprise-assets.md)
| title | Create a TCO report in Enterprise Asset Workspace |
| description | Create a TCO report to compare the actual or projected TCO of assets or to compare the actual or projected asset TCO with the benchmark cost of the enterprise model. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-eam-tco-report.html |
| release | australia |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Create and manage enterprise assetsManaging enterprise models and assetsEnterprise Asset ManagementAsset Management |