Create custom enterprise model type
task australia Updated Sep 10, 2026 1 min read create-model-type-eam.md
If you have an enterprise model type that isn't represented in the Enterprise Asset Management Content Service yet, you can create a custom model type.
Before you begin
Role required: sn_eam.enterprise_admin
Procedure
-
Navigate to All > Enterprise Asset Workspace > Normalization.
-
Select the Custom enterprise model type tab.
-
Select New.
-
Fill in the form details.
Field Description Name Display name of the enterprise model type. UNSPSC commodity ID United Nations Standard Products and Services Code of the model type. Description A detailed description of the enterprise model type. Active Indicates that the model is active. -
Select Save.
After the model type is created, normalize the model type.
45 lines · 1.5 KB
---
title: Create custom enterprise model type
description: If you have an enterprise model type that isn't represented in the Enterprise Asset Management Content Service yet, you can create a custom model type.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-model-type-eam.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Normalizing enterprise models, Managing enterprise models and assets, Enterprise Asset Management, Asset Management]
---
# Create custom enterprise model type
If you have an enterprise model type that isn't represented in the Enterprise Asset Management Content Service yet, you can create a custom model type.
## Before you begin
Role required: sn\_eam.enterprise\_admin
## Procedure
1. Navigate to **All** > **Enterprise Asset Workspace** > **Normalization**.
2. Select the **Custom enterprise model type** tab.
3. Select **New**.
4. Fill in the form details.
|Field|Description|
|-----|-----------|
|Name|Display name of the enterprise model type.|
|UNSPSC commodity ID|United Nations Standard Products and Services Code of the model type.|
|Description|A detailed description of the enterprise model type.|
|Active|Indicates that the model is active.|
5. Select **Save**.
After the model type is created, normalize the model type.
| title | Create custom enterprise model type |
| description | If you have an enterprise model type that isn't represented in the Enterprise Asset Management Content Service yet, you can create a custom model type. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-model-type-eam.html |
| release | australia |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Normalizing enterprise modelsManaging enterprise models and assetsEnterprise Asset ManagementAsset Management |