Create a source for failure and resolution codes

---
title: Create a source for failure and resolution codes
description: Create a source to be associated with any failure or resolution code. The source for a code could be internal, external, or even from a manufacturer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-source-failure-res-code.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage failure and resolution codes, Configure, Enterprise Asset Management, Asset Management]
---

# Create a source for failure and resolution codes

Create a source to be associated with any failure or resolution code. The source for a code could be internal, external, or even from a manufacturer.

## Before you begin

Role required: sn\_eam.enterprise\_admin or inventory\_admin

## About this task

You should have at least one source before creating failure or resolution codes.

**Note:** Sources of the codes are stored in the Asset service source \[sn\_ent\_asset\_service\_source\] table.

## Procedure

1.  Navigate to **Workspaces** > **Enterprise Asset Workspace**.

2.  From the Enterprise Asset Workspace, open the Admin center view.

3.  From the navigation panel of the Admin center view, navigate to **Failure and resolution** > **Sources**.

4.  Select **New**.

5.  On the form, fill in the fields.

<table id="table_ims_flr_mfc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Source

</td><td>

Name of the source. For example, `External` or `Internal`.

</td></tr><tr><td>

Description

</td><td>

Brief description of the source.

</td></tr></tbody>
</table>6.  Select **Save**.


## Result

The source that you created is shown in the Sources list.