Installed with OT Asset Management
Several types of components are installed with activation of the com.sn_otam plugin, including user roles and applications.
Roles installed
|
Role title [name] |
Description |
Contains roles |
|---|---|---|
|
OT asset manager [sn_otam.ot_asset_manager] |
Manages Operational Technology-specific models and assets in the OT Asset Workspace. |
sn_eam.asset_manager |
|
OT asset technician [sn_otam.ot_asset_technician] |
Performs tasks related to Operational Technology-specific assets in the OT Asset Workspace. |
sn_eam.asset_technician |
|
Name |
Description |
|---|---|
|
ServiceNow Enterprise Asset Management(com.sn_eam) |
Manages the complete life cycles of your enterprise connected and non-connected assets.For details on the components that are installed with the Enterprise Asset Management application, see Components installed with Enterprise Asset Management. |
|
Hardware Asset Management(sn_hamp) |
Provides advanced workflow, automation, and mobile capabilities that enable you to manage the complete life cycles of your organizational assets, including hardware and consumable assets.For details on the components that are installed with the Hardware Asset Management application, see Installed with Hardware Asset Management. |
|
Industrial Core(sn_ot_core) |
Enables the packaging of prerequisite tables for integrations and OT licensing.For more information on Industrial Core, see Industrial Core plugin. |
Related topics
Installing OT Asset Management
Asset and Configuration Item (CI) synchronization for Operational Technology (OT) assets
--- title: Installed with OT Asset Management description: Several types of components are installed with activation of the com.sn\_otam plugin, including user roles and applications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/installed-with-otam.html release: australia product: Enterprise Asset Management classification: enterprise-asset-management topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [OT Asset Management, Industry-specific EAM solutions, Enterprise Asset Management, Asset Management] --- # Installed with OT Asset Management Several types of components are installed with activation of the com.sn\_otam plugin, including user roles and applications. ## Roles installed <table id="table_fdc_514_1bc"><thead><tr><th> Role title \[name\] </th><th> Description </th><th> Contains roles </th></tr></thead><tbody><tr><td> OT asset manager \[sn\_otam.ot\_asset\_manager\] </td><td> Manages Operational Technology-specific models and assets in the OT Asset Workspace. </td><td> sn\_eam.asset\_manager </td></tr><tr><td> OT asset technician \[sn\_otam.ot\_asset\_technician\] </td><td> Performs tasks related to Operational Technology-specific assets in the OT Asset Workspace. </td><td> sn\_eam.asset\_technician </td></tr></tbody> </table>## Applications installed <table id="table_ock_zf4_hkc"><thead><tr><th> Name </th><th> Description </th></tr></thead><tbody><tr><td> ServiceNow Enterprise Asset Management\(com.sn\_eam\) </td><td> Manages the complete life cycles of your enterprise connected and non-connected assets.For details on the components that are installed with the Enterprise Asset Management application, see [Components installed with Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/installed-with-eam.md). </td></tr><tr><td> Hardware Asset Management\(sn\_hamp\) </td><td> Provides advanced workflow, automation, and mobile capabilities that enable you to manage the complete life cycles of your organizational assets, including hardware and consumable assets.For details on the components that are installed with the Hardware Asset Management application, see [Installed with Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/installed-with-ham.md). </td></tr><tr><td> Industrial Core\(sn\_ot\_core\) </td><td> Enables the packaging of prerequisite tables for integrations and OT licensing.For more information on Industrial Core, see [Industrial Core plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/operational-technology/industrial-core-plugin.md). </td></tr></tbody> </table>**Parent Topic:**[OT Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/ot-asset-management.md) **Related topics** [Installing OT Asset Management]() [OT Asset Workspace]() [OT Asset Management licensing]() [Asset and Configuration Item \(CI\) synchronization for Operational Technology \(OT\) assets]()
| title | Installed with OT Asset Management |
| description | Several types of components are installed with activation of the com.sn\_otam plugin, including user roles and applications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/installed-with-otam.html |
| release | australia |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | OT Asset ManagementIndustry-specific EAM solutionsEnterprise Asset ManagementAsset Management |